- Report: #552786
Complaint Review: BLOCKBUSTER.COM - Internet Texas
Reported By:
Marie -
Bradford, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
BLOCKBUSTER.COM
none Internet, none Texas, United States of America
Phone:
1-866-692-2789
Web:
www.blockbuster.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BLOCKBUSTER.COM Used my debit without my knowledge Internet, Texas
My debit card was used for a transaction of $9.53 for something I did not purchase, after calling they told me that it was for an onlie movie subscription, they sadi they would cancel my account but couldn't refund me and that I needed to dispute it with my bank. I will!!
2 Updates & Rebuttals
Matt
Indianapolis,Indiana,
United States of America
Not our fault.
#2UPDATE Employee
Wed, June 23, 2010
I don't see how this is a ripoff at all. You forgot to cancel the two week free trial of the Total Access program. It isn't hard to cancel at all, and in my store, the employees even circle the date that it needs to be canceled by in red ink. Also, there is no way to refund online transactions in the store, that is all done through calling Blockbuster's customer service line.
CDMan
United States of AmericaResponse
#3Consumer Comment
Wed, January 20, 2010
i bet you signed up for a free trial and forgot to cancel, or you signed up for something and it also signed you up for the online movie subsricption. even if that wasnt the case its not blockbusters fault that someone might of used you debit card without your knowledge.
