- Report: #945428
Complaint Review: Blumpo.com - Nambour Select State/Province
Reported By:
AngryCustomer -
Los Angeles, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Blumpo.com
4 Amaroo Ave Nambour, 4558 Select State/Province, Australia
Phone:
(+61) 754764219
Web:
www.blumpo.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Blumpo.com Johnston Webb Associates, Mario Johnston SCAM: Takes Your Money, NEVER delivers product, Ignores request for refunds. Nambour, Australia
Blumpo.com owned by Johston Webb Associates is runned by Mario Johnston. They take your money, takes 5+ weeks to begin sending "likes", gives you a fraction or what you paid for. Never finishes the order and then ignores your requests for a refund. Blumpo.com, Johnston Webb associates and Mario Johnston is a total scam. Dishonest!
6/5/12 - Ordered 2750+ likes for my Facebook page. Was told at the time, that order won't be filled for another 5 weeks. Fine, I waited.
7/22/12 - Still no sign of order being filled. I email their support team.
7/31/12 - Support replies with we'll start on your order soon, should be finished by the end of the week.
8/17/12 - Order has begun but is still 770+/- "likes" short. I email support again.
9/5/12 - Support replies with we'll finish the rest of the order soon.
9/19/12 - At this point, I am fed up. I placed an order 3 MONTHS again and they still couldn't finish it. I request a refund. Support ticket #1476. That ticket was promptly deleted by their support staff. Nobody ever got back to me.
9/21/12 - Submit refund request #2, support ticket #1480. Nobody ever responded. Ticket status changed to "awaiting my respond".
9/23/12 - Submit refund request #3, suport ticket #1486. Awaiting response.
To all others, stay away from Blumpo.com. Blumpo.com will gladly take your money, make you wait more than 3 months without ever finishing your order. Jerking you along the way with excuses. And when you ask Blumpo.com for a refund, they'll simply just ignore you.
6/5/12 - Ordered 2750+ likes for my Facebook page. Was told at the time, that order won't be filled for another 5 weeks. Fine, I waited.
7/22/12 - Still no sign of order being filled. I email their support team.
7/31/12 - Support replies with we'll start on your order soon, should be finished by the end of the week.
8/17/12 - Order has begun but is still 770+/- "likes" short. I email support again.
9/5/12 - Support replies with we'll finish the rest of the order soon.
9/19/12 - At this point, I am fed up. I placed an order 3 MONTHS again and they still couldn't finish it. I request a refund. Support ticket #1476. That ticket was promptly deleted by their support staff. Nobody ever got back to me.
9/21/12 - Submit refund request #2, support ticket #1480. Nobody ever responded. Ticket status changed to "awaiting my respond".
9/23/12 - Submit refund request #3, suport ticket #1486. Awaiting response.
To all others, stay away from Blumpo.com. Blumpo.com will gladly take your money, make you wait more than 3 months without ever finishing your order. Jerking you along the way with excuses. And when you ask Blumpo.com for a refund, they'll simply just ignore you.
6 Updates & Rebuttals
Justin
MIAMI,Florida,
United States of America
Where's my refund?
#2Consumer Comment
Tue, November 20, 2012
I would love to hear from the complainant in question as to whether the refund claim by Blumpo is true & processed, because they have yet to refund my order (now ridiculously overdue), detailed in this Ripoff report: http://www.ripoffreport.com/blumpo-com/internet-marketing-companies/internet-internet-02f87.htm
BlumpoStaff
United States of AmericaRefund Made
#3UPDATE Employee
Fri, October 19, 2012
Very sorry, we have tried to contact you previously regarding your refund but I looks like you have not received our responses or ticket updates. I believe contact was made this morning and resolution of a refund was processed. We are working to better our service and open up more lines of communication for prompt support.
AngryCustomer
United States of AmericaBlumpo.com are cheaters/scam
#4Author of original report
Thu, October 18, 2012
So as of today 10/18/2012, nobody ever contacted me to resolve the issues on my account. Don't ever trust Blumpo.com. They are a total scam. I have filed complaints with the Australian Competition and Consumer Comission as well as the Office of Fair Trading in Australia against Johnston Webb Associates and Mario Johnston. Blumpo.com is a total scam. SCAM ALERT!
AngryCustomer
United States of AmericaToo late, want my refund
#5Author of original report
Wed, September 26, 2012
After all this, I no longer wish to do business with your company. I have heard the "we'll finish your order soon" for almost 4 months now. I simply do not trust Blumpo.com anymore. Please process my refund as per information provided from my previous support tickets #1476, #1480, #1486. Once again, I want the $299.99 USD refund NOT the completion of my order. You should've completed that months ago. I'm done with Blumpo.com.
BlumpoStaff
United States of AmericaYour order
#6UPDATE Employee
Wed, September 26, 2012
We are happy to complete your order as specified and are very sorry of the service you have experienced. We are unsure why your account was suspended, but will endeavour to contact you regarding your order and ticket status.
AngryCustomer
United States of AmericaAccount now Suspended as of 9/24/12
#7Author of original report
Mon, September 24, 2012
I tried to login to check the status of my refund request tickets. My account has been officially suspended without reason.
