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  • Report:  #211187

Complaint Review: BOB TERRIO TERRIO AUTOMOTIVE - WEST JORDAN Utah

Reported By:
- SOUTH JORDAN, Utah,
Submitted:
Updated:

BOB TERRIO TERRIO AUTOMOTIVE
1888 W 7800 S WEST JORDAN, 84088 Utah, U.S.A.
Phone:
801-566-9400
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My concern is generated by first hand knowledge of what I believe to be unethical business practices-not unlawful, bur just plain wrong.

This shop charges $95.00 per hour for even the most minor repair. "Package Specials" are even more. Parts are marked up at 260%.

There is an 8% "shop supply" charge added to every repair job with only an inconspicuous sign explaining this. Normally, a customer is faced with this surprise when paying for the repair.

There are many reputable repair facilities that charge a fair price for their services. Unfortunately, Terrio Automotive just adds to the stereotype of the few rip-off artists in this business.

STAY AWAY FROM THIS BUSINESS!!!

A CONCERNED PROFESSIONAL

SOUTH JORDAN, Utah
U.S.A.


1 Updates & Rebuttals

Bob

West Jordan,
Utah,
U.S.A.
Response

#2REBUTTAL Owner of company

Sun, December 16, 2007

The report filed here is a report from an employee who was terminated from our company two day's before he generated the report. Terrio Automotive is one of a very few Automotive Repair Facilities in Utah that are Certified by AAA and ASE BLUE SEAL. We are proud of our company and our reputation. Bob Terrio

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