- Report: #799528
Complaint Review: Bonaventure Senior Living - Idaho Falls Idaho
Reported By:
Cindy -
Idaho Falls, Idaho, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bonaventure Senior Living
4000 S 25th E Idaho Falls, Idaho, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bonaventure Senior Living Bonaventure treats employees horribly Idaho Falls, Idaho
I want to start off by stating that I am a sales professional and have an extensive history of success with sales and marketing. I have never had an experience that is so bad as I have had at Bonaventure. I am the woman that Eileen mentioned in her report regarding the person being discharged after three weeks. I was in "training" and they discharged me because they stated that I "was struggling through training". I was blindsided. My onsite training was not structured and very minimal by a traveling marketing director. Then I was sent to training in Washington, all expenses paid. The training we recieved in Washington was a role playing extravaganza. There were five regional directors and thirteen employees in this three day training session. A bit top heavy in management at the training seminar, don't you think? I was suspect then. During this time, I was told that I was asking good questions and on the last day was told by one of the regional director that I was a good "closer". Within three days return to the community, I was discharged because I was told I was "struggling" and that I asked too many questions during training. What a bunch of BS! Isn't that what training is for? I know that I wasn't the best in the class nor was I the worst in the training class. I told my Regional Director that I thought that the upper management was unfair, and the whole thing didn't make any sense. Pam Gray and my Regional Director overseeing Idaho Fallls, Kimberley, was not even in the room every single time it was my turn to role play during training. They didn't even witness my training struggles, as they put it. As I recall, I asked questions because I wanted to do a good job and felt like I was under a lot of pressure to get the job done according to the Bonaventure culture, if that makes any sense. I know that I am not perfect, but on average, I know that I met the expectations during the time I was Marketing Director by any other company standard. By the way, Eileen described it best when she wrote that there were three of us sharing one computer, one phone, and one office, which, by the way, Sherry, the traveling Marketing Director, took over as her own every time she was in town. She was told to use her company laptop every time, but she ignored that request and took over the office as her own personal office. We took turns getting on the phone and entering data into the computer. The conditions were ridiculous, yet, Team Red still exceeded the census quota for the month of October. Please note that the care staff for the residents are very caring, exceptional people and are sincere about caring for your loved one who resides there. The census determines the staff hours there for hourly employees. This company wastes so much time and money micromanaging the administrators. It is the worst place to work in Idaho Falls. Is this company fleecing Americans? Because of this experience, I learned to be very cautious upon placing my loved ones into a senior community. Do your homework people!! Read the reviews. Spend time talking to other residents that live there.
