- Report: #965399
Complaint Review: Bonro Medical Inc - Evans Georgia
Reported By:
Nevilleb -
Sarasota, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bonro Medical Inc
4490 Washington Rd Evans, 30809 Georgia, United States of America
Phone:
706-210-4747
Web:
www.bonro.com
Categories:
Business Rating:
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Bonro Medical Inc Bait & switch for seniors, medicare misrepresentation, generally sleazy business. Evans, Georgia
Bonro medical advertises a vacuum ED device on TV and in the AARP magazine. The ads all state clearly that medicare will pay for the device, and no actual price appears anywhere in the ad. On the website or on the order form, there are options to either pay the full price ( $195), or file through insurance or medicare - no price is quoted. I ordered the device, which was delivered within 7 days, no invoice attached. This was reasonable, I thought, as it was covered by Medicare. TWO MONTHS later, a bill arrives for $198.
The mystery cost of the item is now stated at $495, of which Medicare paid $297, leaving a balance of $198 for me to pay. That is the full, normal OTC price, PLUS the $297 from Medicare. I called Bonro and was informed that all the amounts were fixed. When I suggested that I return the item, I was informed that this could only be done within 30 days. Conveniently, the first bill was sent out after 60 days. So these sleazes charge $195 for their product, and charge Medicare $297 as well.... BEWARE..... Bonro refuse to adjust my bill, and have stated that they will hand me over for collection. See you on court, sleazes....
The mystery cost of the item is now stated at $495, of which Medicare paid $297, leaving a balance of $198 for me to pay. That is the full, normal OTC price, PLUS the $297 from Medicare. I called Bonro and was informed that all the amounts were fixed. When I suggested that I return the item, I was informed that this could only be done within 30 days. Conveniently, the first bill was sent out after 60 days. So these sleazes charge $195 for their product, and charge Medicare $297 as well.... BEWARE..... Bonro refuse to adjust my bill, and have stated that they will hand me over for collection. See you on court, sleazes....
