On October 28, 2019 James called and stated that he was not able to get in touch with the owner. I told him I would like a refund after he could not find another venue. He promised he would refund me my $3351.20. After a number of texts (which I still have), a number of voicemails messages and phone calls he began to ignore me. He would not return any of my calls, texts messages or emails. Simon/James Robinson is crooked man and very deceitful.
Book Luxe Xotiks is scam. Simon/James Robinson is a scam artist. He does not deliver on his business promises. He scams money and does not refund any monies as promised. I looked up the business name on facebook (which has since been deleted) and another young man had the same issue with him and his business.
I started communications with Book Luxe Xotiks in April 2019 to assist with booking an event space for a birthday party to be held 11/09/2019. Simon or James Robinson as well as assistant Allyah was very helpful until I asked for refund since he stated that the event space was no longer available.
After some texts messages (which I still have) that promised to refund my money and a few phones conversations, he began to ignore my calls, texts messages and phone calls. I still have not heard back from him or received my refund.