- Report: #1095217
Complaint Review: Bookoo - Select State/Province
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Author Not Confirmed
Why?
Bookoo
248 Foster, Oswego IL 60543 Select State/Province, USA
Web:
http://www.bookoo.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Bookoo.com Bad customer service, crazy flaggers, eyesore sticker advertising
Bookoo.com at first seemed like a great alternative to the creeps lurking on CL and the industrial look of Craigslist. But there are many problems:
1.) Trolls and Flaggers. Bookoo allows the community to flag postings. So if someone doesn't like YOU or anything you are selling, it is going to get removed. In my community, there is one wicked woman that consistently flags and removes postings she doesn't like. Bookoo should have a dedicated person who reviews the flagged items and only removes legitimate unacceptable postings.
2.) Harassment from fellow bookoo users. Anyone can anonymously email you and insult you. I have twice asked Bookoo staff to do something about this because the troublemakers hide behind anonymous email
3.) Forced to advertise with an eyesore sticker on your vehicle. Unless you want to pay $7/month, you have to purchase a big sticker and post it on your ride and advertise for bookoo everywhere you go
4.) Closed on Sundays... as if it is anti-God to shop for junk on Sunday.... fail
5.) Poor customer service. My many emails to customer service have basically been ignored
6.) Anti-civilian attitude. Most bookoos are military-based. Such as Fort Bliss bookoo, Fort Hood Bookoo etc. And the military wives on there will post ads that cater to military families only. Such as they will post an ad hiring for a babysitter and state "military wives only". Regular civilians cant wander onto a military base and buy stuff unless we have a base pass. So they need to keep those bookoos limited to the military base only and not the nearby town, which should have its own bookoo. I am sure the military people would not like to see an ad that states "civilians only, military people need not apply"
Overall I am very unhappy with Bookoo.com. Considering I myself purchased their sticker and advertised on my vehicle for 2 or 3 years, had to put up with trolls and flaggers, and poor customer service. If CL would clean up the spam and maniacs a little, it would be much better.
