- Report: #850541
Complaint Review: BP gas - Chicago Illinois
Reported By:
yvette -
Richton Park, Illinois, United States of America
Submitted:
Updated:
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Author Confirmed
Why?
BP gas
95th and King Drive Chicago, 60619 Illinois, United States of America
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BP gas possibly cheating customers at the gas pump Chicago, Illinois
I'm not sure what BP gas stations are up to but their activity seems suspicious to me. I, as well as several people I know have purchased gas from various BP stations in the Chicagoland area. Some but not all of the cashiers asked what kind of gas I would be buying. The first time it happened I asked myself if I was asked that question at any other station. Then I thought what are the selection buttons on the pump for if the cashier is making the selection from inside? Usually the only information you are required to give the cashier is the number of the pump you will be using. I have read about a scam where the cashier will push the higher octane button if you request regular which means you are paying more and getting less than you asked for. I don't know if this is the particular scam these gas stations are running but I know something isn't right! If a cashier ask me what kind of gas I am buying I say none and ask for my money back! I suggest you do the same!
1 Updates & Rebuttals
Ashley
springfield,Missouri,
U.S.A.
Doubtful its a scam
#2Consumer Comment
Thu, March 08, 2012
Having worked for several convience store chains its likely the software they are using on their registers. When prepaying gasoline on a pump, you have to tell the register what type of fuel so it can generate a reciept. It has nothing to do with what type of fuel you actually get at the pump, that is chosen when you select the fuel at the pump. the cash registers at the gas station are almost always separate from the fuel controller. They only have the ability to turn a pump on or off, and tell the fuel controller the dollar amount paid for. Could it be a scam? Possibly, but it is highly unlikely. Especially if you have encountered it at multiple locations of the same chain. If it really concerns you, then call your state's department of weights and measures and have them validate the pumps. This is done at least annually in most states.
I know when I worked for a chain that needed this information, I just put regular unleaded on every reciept instead of confusing the customer with what type of gas they were getting.
