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  • Report:  #1310283

Complaint Review: Bradley Moving and Storage - Ambler Pennsylvania

Reported By:
Dean P - Newtown Square , Pennsylvania, USA
Submitted:
Updated:

Bradley Moving and Storage
*** ******* ** Ambler, 19002 Pennsylvania, USA
Phone:
215-612-2510
Web:
http://bradleymovingco.net
Categories:
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By all reasonable standards, this has to be the worse moving company anyone can hire. Inexperienced and un-caring employees damaged a significant amount of our furniture. Most wood furniture has multiple signs of damage including chunks of wood missing and stain rubbed off tables, chairs, end tables, buffets, desks, bed headboards, bookshelves, entertainment centers, and even picture frames. No moving blankets were used to protect the furniture and improper packing resulted in many broken items. Metal cabinets dented, lamps broken, and some items completely destroyed. As if this wasn't all bad enough, when dis-assembling my treadmill, the "lost the bolts" rendering it useless for three weeks until the manufacturer could send replacement bolts. In most cases, items were not even packed in boxes as the owner promised they would be during his site visit prior to hiring. Handfuls of clothes and various bedding were simply carried in to our new house and dropped on floor in their respective rooms. Same with electronic equipment and various other items throughout the house. Many dresser, desks, and cabinets were not emptied and packed. They were transported with all the items in the drawers. What was promised to take 3 days to move turned into 6 days due to staffing issues and truck breakdowns. Their trucks leaked oil all over driveways causing issues with settlement. Throughout the entire move, their employees repeatedly complained about the company and its ownership. Reports of excessive turnover, long hours, non-existent training, and dishonest business practices were shared repeatedly. These same employees tried to broker a deal on the side suggesting they just unload furniture into the garage and we should pay them to come back and unpack on their day off. This entire experience, start to finish, was a complete disaster. It is hard to believe this company is able to stay in business.This company, starting with its ownership, lacks any integrity and could care less about the property you entrust them to handle with care. I would highly recommend you avoid this company at all cost.



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