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  • Report:  #940870

Complaint Review: Budget Lodge - Austin Texas

Reported By:
TropicalRain - Austin, Texas, United States of America
Submitted:
Updated:

Budget Lodge
Research Blvd Austin, Texas, United States of America
Phone:
Web:
Categories:
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We stayed at Budget Lodge on Research Blvd on the week on Sept 2nd, Budget Lodge is an ABSOLUTE DUMP. No phone in the room, guests were all VERY LOUD and typically drunk. On Sept 8th there was a BIG group of Mexicans having a party in the function hall, they played VERY LOUD music with a lot of bass. All day up til 2 am, when I asked the woman at the front desk to have them turn down the music because it was hurting my ears her response was "NO they're not gonna listen." They have a security guard there that does NOTHING, he walks around for appearance only apparently because 1 of them was there when I complained and he did NOTHING. We had to leave because the music hurt my ears, We went to karaoke just so we'd be out a while. We shouldn't of had to leave due to LOUD music.

When we left 2 cop cars were out front but apparently they did NOTHING because the music didn't stop til 2am, before going to karaoke my friend and I went to the office to have them heat up his frozen dinner. The old guy was a COMPLETE A** HOLE and refused to heat up Chris's food despite EVERY SINGLE employee there had no problem doing that for us, he FINALLY agreed. While it was heating Chris went to the men's room where he slipped on the wet floor with NO wet floor signs, he fell and hit his head causing a Serious head injury. I then went to the lady's room to use the bathroom where I too slipped on a wet floor with NO wet floor sign injuring my knee and both wrists, Chris had to go to the ER as a result I however didn't say anything when I went to the ER with him. DO NOT EVER EVER go to Budget Lodge, that place NEEDS TO be shut down immediately. It's DISGUSTING and GROSS there, the staff are AWFUL. There's no fridge or microwave in the rooms unless you wanna pay more. ONLY good thing that was there was they have a nice pool,


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