- Report: #45403
Complaint Review: Burnsville Buick Nissan Kia - Burnsville Minnesota
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Burnsville Buick Nissan Kia
Burnsville, MN Burnsville, Minnesota, U.S.A.
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Burnsville Buick Nissan Kia ripoff Burnsville Minnesota
When I purchased my 1999 Nissan Altima, which was my third Nissan, because I was a good customer and a repeat customer, the dealership (which has now been bought out by Walser) offered me a supposed better interest rate and finance plan because I had good credit with Chase Auto Financing after three cars of financing with them.
Nissan Motor Acceptance Company then became my financer. This in fact turned out to be a very bad deal for me because they do not tell you that even if you stay within the same brand of car, if you switch financers they will charge you to switch fiancers ($300), they will also charge you for normal wear and tear on the vehicle.
After I took possession of the car I received a bill totally $1,500 from Chase. After having contacted Chase about all of this they said that because I was a good customer they would have met or beat out NMAC's offers to keep me and I could have avoided all of this. As it stands the dealership gained points with Nissan by getting another customer financed through them. As the customer I should have been notified as to the potential charges if I switched financers.
Here is the real catch, I was in California where the Nissan headquarters is, on a business trip. I took a moment to stop by and let them know what had happened to me and how poorly I was treated. They showed now sympathy, they wouldn't let me meet with anyone, they made me use a customer service phone in the lobby and told me that I needed to deal with the dealership as this was not their problem and they had no interest.
As it stands, Chase was nice enough to negotiate with me, however, should not have had to pay anything at all and my credit was effected by this.
While stuck in this car for 2.5 years, in a lease, I have been forced to release a new Altima. Once in a lease always stuck in a lease. While my experience at Haldeman Nissan was good, the car that returned to them was in worse shape then the car that we turned into Burnsville Buick Nissan Kia. Haldeman charged me nothing and of course I am being financed through NMAC.
Cynthia
Yardley, Pennsylvania
U.S.A.
Nissan Motor Acceptance Company then became my financer. This in fact turned out to be a very bad deal for me because they do not tell you that even if you stay within the same brand of car, if you switch financers they will charge you to switch fiancers ($300), they will also charge you for normal wear and tear on the vehicle.
After I took possession of the car I received a bill totally $1,500 from Chase. After having contacted Chase about all of this they said that because I was a good customer they would have met or beat out NMAC's offers to keep me and I could have avoided all of this. As it stands the dealership gained points with Nissan by getting another customer financed through them. As the customer I should have been notified as to the potential charges if I switched financers.
Here is the real catch, I was in California where the Nissan headquarters is, on a business trip. I took a moment to stop by and let them know what had happened to me and how poorly I was treated. They showed now sympathy, they wouldn't let me meet with anyone, they made me use a customer service phone in the lobby and told me that I needed to deal with the dealership as this was not their problem and they had no interest.
As it stands, Chase was nice enough to negotiate with me, however, should not have had to pay anything at all and my credit was effected by this.
While stuck in this car for 2.5 years, in a lease, I have been forced to release a new Altima. Once in a lease always stuck in a lease. While my experience at Haldeman Nissan was good, the car that returned to them was in worse shape then the car that we turned into Burnsville Buick Nissan Kia. Haldeman charged me nothing and of course I am being financed through NMAC.
Cynthia
Yardley, Pennsylvania
U.S.A.
3 Updates & Rebuttals
B.
Anytown,Delaware,
U.S.A.
Geesh, this is NORMAL! A lease is a lease.
#2Consumer Suggestion
Sun, March 19, 2006
From what I can see, there is nothing wrong here. A young buyer often leases because of the lower payments. Leases often have only 10K or 12K miles per year in the contract, and you have to pay for the extra miles on the back end. (or, the young guy or gal doesn't take good care of the car, and turns it in with the door panels looking like Tiger Woods used them for target practice, lol) In any case, she got a bill for $1,500. Most likely for extra miles, over and above her allowance in the contract. Simple. Pay the bill! You signed the lease contract, you agreed to it. Pay it. For what it's worth, I would never recommend a lease for a young buyer (or anyone other than a business, where you can deduct your monthly lease payments). But that's not an issue here - she had a lease, she either turned it in with extra miles, or with damage. Chase appraised it and said she owes $1500. She owes $1500. My gosh, it seems like everyone that doesn't like the truth just comes here to whine and complain. Maybe it's our school systems these days. Maybe they are not teaching kids how to READ anymore. Read the contract, ask questions if you don't understand. Ask again if you feel uncomfortable. And if you really get a bad feeling, walk out of the dealership. But don't complain about charges that you agreed to in the first place when you signed the contract.
Shannon
Jordan,Minnesota,
U.S.A.
What?
#3Consumer Comment
Thu, March 16, 2006
Thorn where do you come up with this stuff and what does it have to do with her problem. In my professional opinion she should have gone back to the F&I dept. at the dealer and try to resolve it there. I don't think you read this one correctly......
The Great Thorn
Bayville,New York,
U.S.A.
Cynthia if you feel your are a victim you will want to read this
#4Consumer Suggestion
Fri, February 14, 2003
Unfair credit discrimination still permeates the American marketplace. Every day, countless individuals and families are denied access to mainstream credit because they are not white or because they are women, or seniors, or disabled.
Despite a reduction in the most blatant and overt forms of discrimination, there is ample evidence that creditors commit more subtle, but equally pernicious discrimination against minority groups throughout the lending process. Discrimination occurs in:
1) advertising and outreach (placing far fewer branch offices in minority neighborhoods and conducting little direct mail solicitation);
2) handling of pre-application inquiries (providing more information and encouragement to whites than to others);
3) the loan approval or disapproval decision (holding income constant, black and Hispanic applicants are still far more likely than whites to be denied a mortgage loan)
4) loan pricing (charging minority customers higher costs than other groups of borrowers)3; and
5) loan administration (treating whites who have missed one or more payments more leniently than non-whites).
Credit discrimination destroys the financial well-being of its low-income victims. Without access to reasonably priced credit, it becomes measurably more difficult to achieve home ownership and build assets, finance a college education or vocational training, or even purchase a reliable car for transportation to work.
Forced outside the mainstream market, many people, if they are of the "wrong" color, gender, or national origin, often have no choice but to purchase expensive and exploitative credit products.
When finance companies allow dealers to raise the rates on millions of transactions, they rake in hundreds of millions of dollars in excessive charges.
Some reports, based on authoritative analyses of over one million records, have found that nearly everyone who takes out a loan through a car dealer may be overcharged.
But if you are African American or Latino, you are more even likely to be overcharged, and the average amounts tend to be even higher. In other words, the impact on car buyers is discriminatory. It is not based on risk, but on race.
