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  • Report:  #1362811

Complaint Review: Cable box and modem - Thornton Colorado

Reported By:
tmtorres - Salem, Oregon, USA
Submitted:
Updated:

Cable box and modem
871 Thornton Parkway Thornton, 80229 Colorado, USA
Phone:
303-49-53192
Web:
http://www.cableboxandmodem.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

Bought a DVR from them. Before purchase Jay would respond to voice mail and call back. I made a purchase and then communication stopped. The DVR did not work to my satisfaction. I tried to return but still not communication from Jay or the support email. After purchase company did not respond. I shipped the box back and asked for a refund. I still have not heard back from them. Once they get your money they will ignore you. This is a shady business and I would warn others not to deal with them. They insist on not using credit cards because that will give the consumer the ability to contest the transacton. Jay insists on a check or COD so that there will be no ability to contest the transaction when the consumer finds out it is fraudulent.



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