- Report: #23471
Complaint Review: Capital 1st - Miami Florida
-
Author Not Confirmed
Why?
Capital 1st
18495 S. Dixie Highway, Suite 228 Miami, 33157 Florida, U.S.A.
Phone:
866-892-6018
Web:
N/A
Categories:
Business Rating:
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Capital 1st ripoff consumer fraud ripoff Miami Florida *EDitor's Comment
*0: EDitor's Staff Comment: ..very antiquated switchboard
*0: EDitor's Staff Comment: ..very antiquated switchboard
*0: EDitor's Staff Comment: ..very antiquated switchboard
*Consumer Suggestion: CLOSE your account
*Consumer Suggestion: CLOSE your account
*Consumer Suggestion: CLOSE your account
*Consumer Suggestion: CLOSE your account
*Consumer Suggestion: Government Agencies to File a Complaint With
I was contacted by this company last month (May 2002) and was offered the possibility of getting a Mastercard with a $2500 credit limit, with no security payment to be made. I was told I would have a 7 day free trial period at which time I could cancel out at any time, and would be charged a one time fee of $19.95, and $59.95 and an annual fee of $99. So I said yes.
First of all, when I got their "brochure" it was 10 days later and of course the 7 day "free trial" never occurred. To this day, June 26th, I have never received their mastercard. 7 days after they called me, my account was debited $19.95, 59.95 and a few days later $99.00. To my surprise, yesterday, June 25th, another draft of $99 was debited from my account!
I called them today to find out what their scheme was all about and was told that they could not have debited a round sum of $99 because their fee was $99.95. I told them I had bank proof of their debit and that I had never received their card in the first place. They said they would immediately send me another package which could take anywhere from 2-4 weeks! I asked them what they were going to do about the second debit of $99.00 and they said that I could claim a refund by sending in proof from my bank that my account was debited twice to the address in Miami and that if it turned out that they had drafted that amount twice, I would be getting a refund which would then take about 2 weeks!!
I asked them to give me the name and contact number of their CEO and I was told that they couldn't give it to me because they were the ones processing all the requests and that if they had a number to give me, I would be getting the same answer! So, I told them that I would be taking this matter to the District Attorney's office.
Veronica
Goleta, California
First of all, when I got their "brochure" it was 10 days later and of course the 7 day "free trial" never occurred. To this day, June 26th, I have never received their mastercard. 7 days after they called me, my account was debited $19.95, 59.95 and a few days later $99.00. To my surprise, yesterday, June 25th, another draft of $99 was debited from my account!
I called them today to find out what their scheme was all about and was told that they could not have debited a round sum of $99 because their fee was $99.95. I told them I had bank proof of their debit and that I had never received their card in the first place. They said they would immediately send me another package which could take anywhere from 2-4 weeks! I asked them what they were going to do about the second debit of $99.00 and they said that I could claim a refund by sending in proof from my bank that my account was debited twice to the address in Miami and that if it turned out that they had drafted that amount twice, I would be getting a refund which would then take about 2 weeks!!
I asked them to give me the name and contact number of their CEO and I was told that they couldn't give it to me because they were the ones processing all the requests and that if they had a number to give me, I would be getting the same answer! So, I told them that I would be taking this matter to the District Attorney's office.
Veronica
Goleta, California
8 Updates & Rebuttals
EDitor's Staff Comment: ..very antiquated switchboard
#20
Thu, August 15, 2002
I am sure you are well-meaning, however, I don't believe that you have attempted this process. Coincidentally, I personally attempted to call the Florida Attorney General's Office for Economic Crimes today. (That is the office you would have to contact to report the nefarious Andy Cove and the reported fraud of Capital First.) They have a very antiquated switchboard with only 12 lines. If another call comes in sometimes a call can fall off the queue. I ended up calling 5 times and then waited in yet another queue. I ended waiting for 47 minutes, total time, and still never got through. I really can't recommend this process to anyone. It is unjustifiably painful and basically victimizes them again. EDitorial Staff
EDitor's Staff Comment: ..very antiquated switchboard
#30
Thu, August 15, 2002
I am sure you are well-meaning, however, I don't believe that you have attempted this process. Coincidentally, I personally attempted to call the Florida Attorney General's Office for Economic Crimes today. (That is the office you would have to contact to report the nefarious Andy Cove and the reported fraud of Capital First.) They have a very antiquated switchboard with only 12 lines. If another call comes in sometimes a call can fall off the queue. I ended up calling 5 times and then waited in yet another queue. I ended waiting for 47 minutes, total time, and still never got through. I really can't recommend this process to anyone. It is unjustifiably painful and basically victimizes them again. EDitorial Staff
EDitor's Staff Comment: ..very antiquated switchboard
#40
Thu, August 15, 2002
I am sure you are well-meaning, however, I don't believe that you have attempted this process. Coincidentally, I personally attempted to call the Florida Attorney General's Office for Economic Crimes today. (That is the office you would have to contact to report the nefarious Andy Cove and the reported fraud of Capital First.) They have a very antiquated switchboard with only 12 lines. If another call comes in sometimes a call can fall off the queue. I ended up calling 5 times and then waited in yet another queue. I ended waiting for 47 minutes, total time, and still never got through. I really can't recommend this process to anyone. It is unjustifiably painful and basically victimizes them again. EDitorial Staff
Brett & Lisa
ClearLake,Washington,
Government Agencies to File a Complaint With
#5Consumer Suggestion
Wed, August 14, 2002
The only way to really stop Capital 1st Services is to file a complaint with the following government agencies:
Local State Attorney General's Office
FL Attorney General's Office
Local Field Office of the Secret Service
Local Field Office of the FBI
Miami Field Office of the FBI (305)944-9101
US Postal Inspector (800)654-8896
FTC/Bureau of Consumer Protection (877)382-4357
National Fraud Center (800)876-7060
Local Law Enforcement Agency to file Theft Charges
I have been urged by the above agencies to add that your complaints are needed. The more complaints received, the better a case they can build for litigation. They are willing to do their part, if you do yours!!! DON'T DELAY!
anti
nyc,New York,
CLOSE your account
#6Consumer Suggestion
Wed, June 26, 2002
Go to your bank, report them the fraud, the unathorized charges. (They will give you a dipute form to fill out.) CLOSE YOUR account ASAP, or they will charge you again and agan with different charges under different name. Do NOT send them anything!! Do not wait, you only have limited time to get back your money.
anti
nyc,New York,
CLOSE your account
#7Consumer Suggestion
Wed, June 26, 2002
Go to your bank, report them the fraud, the unathorized charges. (They will give you a dipute form to fill out.) CLOSE YOUR account ASAP, or they will charge you again and agan with different charges under different name. Do NOT send them anything!! Do not wait, you only have limited time to get back your money.
anti
nyc,New York,
CLOSE your account
#8Consumer Suggestion
Wed, June 26, 2002
Go to your bank, report them the fraud, the unathorized charges. (They will give you a dipute form to fill out.) CLOSE YOUR account ASAP, or they will charge you again and agan with different charges under different name. Do NOT send them anything!! Do not wait, you only have limited time to get back your money.
anti
nyc,New York,
CLOSE your account
#9Consumer Suggestion
Wed, June 26, 2002
Go to your bank, report them the fraud, the unathorized charges. (They will give you a dipute form to fill out.) CLOSE YOUR account ASAP, or they will charge you again and agan with different charges under different name. Do NOT send them anything!! Do not wait, you only have limited time to get back your money.
