- Report: #534875
Complaint Review: Capital One Credit Card Services - Salt Lake City Utah
Reported By:
Reggie -
Colorado Springs, Colorado, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Capital One Credit Card Services
po box 30285 Salt Lake City, 84130-0285 Utah, United States of America
Phone:
800-955-7070
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Capital One Credit Card Services, Credit card thieves Salt Lake City, Utah
I paid off my credit card debt on 11/14/09 and had zero balance. I had closed this account in May 2009 because I opted out of paying a higher annual percentage rate. On 12/01/09 Capital One processed a check that I had stopped payment on because it was lost in the mail. They were the ones who advised me to stop payment and reissue an electronic payment from my bank. Which I did. Now, they have put my check in as a charge and want me to pay them (my money) back with interest.
1 Updates & Rebuttals
Chuck Finley
United States of AmericaNo Rip off
#2Consumer Comment
Mon, December 14, 2009
They may have advised you to do it but you are the one who made the decision to put a stop payment on the check. Capital One received a check and then tried to process it, they don't know if you took there advise or not.
You had a check return and it costs Capital One money. They got charged a fee and so do you. No rip off here.
Its not like Capital One controls the postal service, it was the postal services fault by not getting it to the intended destination. Don't mail payments do electronic ones instead
