Jeanski
Buffalo,#2Consumer Comment
Thu, October 11, 2012
Do the calls start with, "This is Rachel from Cardholder Services"? If so, I get the same calls. "She" calls at least twice a day. I've reported it to the FCC, my state representative, the phone company, everybody I could think of. If you google that phrase you'll see the company(ies) has been sued and closed down numerous times. They start back up under a different name, and still use the "Rachel" recording.
Just for giggles I played along one day. You're right - it's a phishing scam. They wanted to lower my credit card interest rate, but I had to give them the cc# in order for them to validate my balance. I don't keep a balance on my cards :-) I also don't give out my credit card number to anyone.
The best we can do is keep filing complaints with the authorities.