Career Network
Orlando,#2UPDATE Employee
Fri, August 01, 2008
First, let me reassure you that your concerns are being taken into consideration. We are constantly trying to improve our services to give our applicants the most positive experience. Thank you for taking the time to open up this dialogue. We do have a phone contact number, but it is primarily for employers to contact account specialists to set up accounts and begin listing jobs. For clarity's sake, that number is (866) 755-2785. If you call this line, our specialists will not be able to answer any questions about technical issues with the site, or update you on the status of your application. Technical issues are best handled by email at [email protected] so that the project manager can determine the nature of the issue and contact the correct programmer to fix the problem. As I stated before, we are only an intermediary for jobs. Once you apply, your resume is immediately forwarded to the company handling the hiring. Not listing the name of the company on our site is a courtesy we provide our clients, and is actually standard practice in the recruitment industry. We provide a mailing address instead of a physical address for several reasons, but primarily for security. This is an issue we are aware frustrates some applicants, but without getting in to the specific reasons, we decided that a mailing address would suffice for the majority of applicants. Our applications are actually designed with the applicant in mind. Our research discovered that users are frustrated by filling out online applications, and then attaching their resume -- in essence duplicating information. We've experimented with software that reads your resume and "pre-pops" the application. But due to dozens of variations in word processing programs, it does a very poor job. Applicants spend just as much time correcting the errors as they do filling out the application. Therefore, we decided to collect applicants' contact information for organization purposes, and then simply collect resumes, which is what we actually forward to the employer. I hope this addresses your concerns.
Job Seeker
Victorville,#3Consumer Comment
Wed, July 30, 2008
If your recruiting practices are legit, why do you not display a contact number or physical address? When filling out the application, the form DOES NOT look like an application... Why is it so misterious what company is intersted in the candidate? I am very upset that I just started doing research on this company. I had already filled out the referece form and all my professional references will be getting calls... Please clarify if your practices are ethical.
Job Seeker
Victorville,#4Consumer Comment
Wed, July 30, 2008
If your recruiting practices are legit, why do you not display a contact number or physical address? When filling out the application, the form DOES NOT look like an application... Why is it so misterious what company is intersted in the candidate? I am very upset that I just started doing research on this company. I had already filled out the referece form and all my professional references will be getting calls... Please clarify if your practices are ethical.
Career Network
Orlando,#5UPDATE Employee
Tue, July 29, 2008
I'm sorry that you feel our recruitment practices are not meeting your needs. I'm sure this is only due to a misunderstanding of us and our business. Allow me to clear up any confusion by explaining who we are and what it is we exactly do. Career Network is a new job board that is free to use by both job seekers and employers. Currently, there are thousands of jobs throughout the country available for application on our network of employment sites. We actively market those opportunities to individuals who have previously expressed interest in receiving employment offers. This works as a benefit for our corporate clients as we actively reach hundreds of potential applicants who had not previously been introduced to the opportunity through traditional job ads. To keep our services free to both job seekers and employers we do offer advertising verticals on the site. However they are completely voluntary and do not in any way affect job seekers' consideration for the listed employment opportunities. We act only as an intermediary between the applicants and the hiring companies, and do not interfere with the delivery of submitted resumes for any reason. To do so would jeopardize our relationships not only with our corporate clients but our advertising partners as well. Once those resumes are delivered, the rest of the process is solely in the hand of the employer. The decision to hire, not hire, contact, etc. is theirs alone. If they receive a large amount of resumes, they may require extra time to respond to the applicants who did not make the cut. From personal experience, I have received that letter as long as six months after I applied for a position. We do have a contact phone number for employers listed on the employer section of our Web site. However, that will get you in contact with our account managers who have no control over the status of your application. Like I said, that decision is out of our hands. If you are having technical issues accessing the site, please use the email provided. Furthermore, let me assure you that nothing will be done with your personal information that you do not expressly authorize. Foremost, since you are applying for a position, your resume will be transmitted to the employer who will then consider you for a job based solely on your skills and education. Beyond that, we will only connect you with our promotional partners if you agree to it during the application process. I hope this clears up any confusion you may have regarding our Web site and our recruitment services. Please feel free to contact us with any further issues or suggestions at [email protected].