- Report: #662315
Complaint Review: Cartronics of Atlanta - Atlanta Georgia
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Author Not Confirmed
Why?
Cartronics of Atlanta
Wieuca Trce Northeast, Atlanta, 30342 Georgia, United States of America
Phone:
6785283443
Web:
www.cartronics.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cartronics of Atlanta DO NOT ORDER FROM THIS WEBSITE!!!! DO NOT ORDER FROM THIS WEBSITE!!!! This is a fraudulent business! There is no shop to do the installs for the work listed on this website. The address listed is a re FRAUD - No service, No parts, No refund, No real location Atlanta, Georgia
DO NOT ORDER FROM THIS WEBSITE!!!! This is a fraudulent business! There is no shop to do the installs for the work listed on this website. The address listed is a residential address! This website is also NOT affiliated with the Cartonics in Florida. They also said he seems unreliable and very inexperience from questions posted by him in chat rooms. You will be baited by the individual offering to come out to you to get an overview of the work to be completed. After that has been done, they will then call you and charge your card for what ever product you ordered. YOU WILL NOT RECEIVE YOUR PRODUCT BECAUSE THIS IS A SCAM!!!!
I waited 4 weeks with constant excuses and blatant lies of the delivery for the product I ordered. This made no sense to me because I kept saying to myself that this guy runs his business like a 10th grader on a school project. I was completely puzzled. After the 4th week I was fed up of the excuses and asked for a refund. This is where everything was unfolded. There was excuse after excuse saying the credit was done. It got to the point where I had to file a fraud claim with my bank so I can be credited the expense from this transaction. I am currently filing a claim with the Better Business Bureau so this site may be listed as a fraudulent site! Deal with them at your own risk. Buyer Beware!
I waited 4 weeks with constant excuses and blatant lies of the delivery for the product I ordered. This made no sense to me because I kept saying to myself that this guy runs his business like a 10th grader on a school project. I was completely puzzled. After the 4th week I was fed up of the excuses and asked for a refund. This is where everything was unfolded. There was excuse after excuse saying the credit was done. It got to the point where I had to file a fraud claim with my bank so I can be credited the expense from this transaction. I am currently filing a claim with the Better Business Bureau so this site may be listed as a fraudulent site! Deal with them at your own risk. Buyer Beware!
2 Updates & Rebuttals
Cartronics
Atlanta,Georgia,
United States of America
Suspicious Claim
#2REBUTTAL Owner of company
Thu, January 13, 2011
Since I have filed the original rebuttal to this report (and no follow up has been made by the original filer) - I have been approached by phone and email several times offering to remove this report for a fee of $1500. If this was a real consumer oriented site, actual reports should not be removed for a fee. In addition, I am even more suspicious of the origins of the report, as I stated previously that no details or specifics were given, nobody visited our shop, nor have we received any complaints from any credit card company. We continue to maintain our Authorize.net Verified Member status with a spotless record. I am concerned as a business owner that this may simply be a money making venture to extort money from business owners to remove "false" claims.
Cartronics
Atlanta,Georgia,
United States of America
Cartronics
#3REBUTTAL Owner of company
Wed, December 22, 2010
I am the owner of Cartronics.com - This person does not identify themselves or what the problem is specifically. The only factual thing listed is that we are not affiliated with the Cartronics stores in Florida and Tennessee.
However, we have enjoyed a very very good reputation since out inception. We do many many specialty items (per our website) and develop products as well as distribute products for over 30 companies. A quick check of websites such as benzworld.com and sixspeedonline.com will show you many reviews of our company and service. We always offer a 30 day money back guarantee on our products. The only other thing we might add, is some of our products are custom built or specialty ordered for individual clients. Those items are billed at the time of order. At any one time we have about $250,000 of inventory on hand. Every employee is a skilled technician (no sales people), and I have spoken to all of our current employees concerning this case, and nobody has had any unresolved complaints so far.
Any and all returns and refunds are handled via our credit card processor Authorize.net - and we are a premier member of that organization.
If this complaint is valid, I sincerely apologize for any problem you may have had, but as the owner am not aware of any transaction that the customer is not fully satisfied. We have not had ANY fraud complaints from ANY credit card company since we started in 2002. Therefore I can only conclude this is not a valid complaint or actually coming from a competitor (hence the mention of Cartronics in Florida).
If any person has any problem with our services, I encourage them to call me directly at 678-528-3443 extension 150
