Complaint Review: CDMusicMastering.com BiglabelSoundStudio.com - Internet

IMPORTANT VIOLATION

No matter what is being said about a company...NO LEGITIMATE company would EVER dare to post clients confidential transactions along with name, payment amounts, email addresses  and such online! That is just a territory as a LEGITIMATE business would never cross. If you can imagine going to a store, receiving bad service, poor product and want to post a review about them...Would that give them the restaurant the right to post your credit card number along with your name, payments made to that company...etc online? NO!

No legitimate business, does that! SO BEWARE of a company that would go that far to violate a  customers confidential information. Simply because the customer is telling the TRUTH about them and they don't like it!!

BEWARE of ANY COMPANY as A MUSICIAN, SINGER, BAND, ARTIST, DJ ANY ENTITY in the MUSIC FIELD, that would deal with a company that would go that far. ITs UNPROFESSIONAL!! and  VIOLATES your business privacy, Individual privacy just to prove a non existent point. THat goes WAYYYY BEYOND what a LEGITIMATE BUSINESSES PRACTICE would EVER DO! NO COMPANY is ALLOWED TO DO THAT! ABSOLUTELY NONE!

AND in an extreme case this would be grounds for  SEVERE LEGAL ACTION to be taken. Where the business in question is BLATANTLY exposing client information in full display and no regard.

The Fact that this  SCAM ARTIST COMPANY would be THAT STUPID to make a move like that, shows that he thinks his business is untouchable, and no one cares that He did this.

Well, its up to YOU the consumer to prove him WRONG and show him that there are consequences to poor judgment!!! And  its NOT OKAY to violate your CONSUMER RIGHTS!

It ALSO SHOWS THE LEVEL OF LOW, this entity is willing to take at all cost. Even if his business suffers from it! THats an AUDACious MOVE!!! But, hey Ill BET he thinks hes above that! So, it will fall on deaf ears.


NO LEGITIMATE BUSINESS WOULD EVER, EVER TAKE THAT ROUTE TO POST CLIENTS CONFIDENTIAL INFORMATION, THEIR ONE ON ONE TRANSACTIONS WITH THAT COMPANY, ONLINE TO PROVE A POINT REGARDLESS OF WHAT IS BEING SAID! THAT"S A MAJOR BUSINESS NO NO!!!! AND A LEGITIMATE  MASTERING COMPANY WHO CARED ABOUT THEIR REPUTATION JUST WOULD NEVER CROSS THAT LINE! EVER!

SO KNOW THAT SHOULD YOU DECIDE TO DO BUSINESS WITH THIS ENTITY, YOU ARE ONLY ANOTHER VICTIM IN WAITING!!

Its UP TO YOU to show this company that in LEGITIMATE BUSINESS? Theres a LIMIT you should NEVER CROSS!!!!! No MATTER whats being Said! Your PERSONAL INFORMATIOn and DEALINGS with a company is YOUR RIGHT to remain personal and excluded from any DISPUTES!

Correction,

to PROVE that how I explained the story is EXACTLY how it happened. Once I finally UNleased on this troll. Here is his final response back to me acknowledging that he Indeed do this to my project for NO REASON! Bottom line! This idiot wants to make people believe that people just flip out for nothing. Legitimate companies NEVER have these sort of complaints posted about them online. It just never happens. It's only the phony ballony ones that does. Just google search. I did another mastering job with another company FAR more superior in PRODUCTIOn in STANDARD in QUALITY and in CHARACTER then CD MASTERING- JOHN ROGERS. And there site is LOADED with nothing but POSITIVE reviews. COmpanies who have to actively come out to "fight their Own Battles" are the one's with RED FLAGS written all over them! The legitimate ones don't ever have to waste time because they are FAR TOO BUSY with WORK from People, enough to worry themselves. Which it's so APPARENT that these TROLLS are NOT!

On Fri, Jun 22, 2012 at 10:10 PM, John Rogers <[email protected]> wrote:

Stephanie, Yeah, I'm going to continue to work with an out of control ghetto  a*hole.  You didn't even have to email me the ghetto email of the century  to know this.  It was apparent day one. Did you pay for next day service.  No.  Like it states on  the website, projects are finished in 5 business days.  If you don't  understand this, its not my fault.  You act like you're the only client we  have this week and we all have to stop and bend over to kiss your a*s. Ha!   Stupid. You received a $28 refund, less the $38 for the full master you  approved and received. I  wish you the best with your project.  Just don't go stupid and ghetto on  the next company you work with!  Or you'll get the same result you got  here. John Rogers

Big Label Sound  Studio

http://CDMusicMastering.com

http://BigLabelSoundStudio.com LOWEST PRICES ON MUSIC GEAR!

http://www.zzounds.com/a--2782177

On Fri, Jun 22, 2012 at 10:10 PM, John Rogers <[email protected]> wrote:

Stephanie, Yeah, I'm going to continue to work with an out of control ghetto  a*hole.  You didn't even have to email me the ghetto email of the century  to know this.  It was apparent day one. Did you pay for next day service.  No.  Like it states on  the website, projects are finished in 5 business days.  If you don't  understand this, its not my fault.  You act like you're the only client we  have this week and we all have to stop and bend over to kiss your a*s. Ha!   Stupid. You received a $28 refund, less the $38 for the full master you  approved and received. I  wish you the best with your project.  Just don't go stupid and ghetto on  the next company you work with!  Or you'll get the same result you got  here. John Rogers

Big Label Sound  Studio

http://CDMusicMastering.com

http://BigLabelSoundStudio.com LOWEST PRICES ON MUSIC GEAR!

http://www.zzounds.com/a--2782177

YOu know something JOhn, DUDE? SInce you are all the time in the world to post everything that I said that I wouldn't as a result of YOUR BAD BUSINESS ETHIC? GUESS WHAT? It shows me that YOu probably are being affected by your BAD BUSINESS ETIQUETTE which I have to only LAUGH AT you about! AGAIN! To everyone reading. After a WEEK of chasing down this BAFOON to give me my product or REFUND me my moneY! That is what PROMPTED such A NASTY email! IN NO WAY in the WORLD would Someone or some thing EVER get a response like that from a Consumer if They were DOING THEIR Job right! Or if they were not Simply doing WRONG to a customer! So, FOR JOHN AT CD MASTERING And for ANYONE THINKING of doing BUSINESS With this COmpany? PLEASE feel free to email me DIRECTLY if you think what I am saying Did not Happen EXACTLY the way that I have Stated! And to you john? GUESS WHAT? OBVIOUSLY you are being affected A LOT more then yOu think about what I am saying then I. So dude, SIT and SPIN! There's a special place reserved for NASTY people who do NASTY and NOT so nice things to unassuming people for NOTHING! AGAIN! To EVERYONE Reading this! In NO WAY EVER! Would thAT email, WhiCH i "FULLY" ADMIT to writing. JUSt incase JOhn thinks "I" have anything to hide. EVER be sent, If it was not HIM that AFTER GIVEN "ONE FULL WEEK" with My project and STILL no RESULT! DID he get! And EVER the $26.00. That He is showing that was given? I had to literally THREATEN HIm to either DO my project or Refund me my money! So, in WHAT World, would ANYONE have to "Threaten" someone to get what is "rightfully" owed to them?!!! And in such a brutal and HARSH way? If the refund was being sent without any force?! hmmm

But WELCOME TO CDMASTERING BY JOHN

SO for EVERYONE And ANYONE thinking of doing busines with Degenerates that treat you like this?

Proceed with your OWN warnings!

Oh, and ONCE AGAIN, should ANYONE wish to get in touch, since he is "TRYING" so hard to make it seem like I am "Lying" about EXACTLY how this went down?

PLEASEE

GET in TOUCH ! It would be MY PLEASURE to show you the emails one by one along with the DATES to show that WHAT I AM SAYING happened EXACTLY like I said! So again, do Business with CDMASTERING and BIGLABEL SOUND with Those IDIOTS at YOUR OWN RISK!

I stumbled across this post and felt I needed to share my own experience in addition. I know nothing of the situation discussed here and I've never met John Rodgers, I only know of my experience having him master my record. Perhaps a better way to begin this post is by saying, I stumbled across this post as I was looking for his site to hire him again. 

I was attracted to his company for its low prices and quality master samples in the beginning. I decided to have him RE-MASTER my record which was already running behind schedule because I wasn't happy with the first job. John responded to every email from me in a fast and courteous manner, he listened to my overly picky opinions with patience and delivered a product that pleased my sharply critical ear. I've suggested him to several of my friends that also make music for a living. His mastering is professional and industry-grade work, and I know this of my experience. I've recently had 3 placements of songs he's mastered on national television to audiences in the millions each time. I absolutely could not recommend a company any higher which is precisely why I've posted for the first time ever on a site like this and also why when I finish this post I'll be hiring him to do more excellent work for me.

A final thought: one thing you'll notice in these posts is there is no complaint about the quality of the work- and in my experience, there's no complaint in the communication or anything else. 

Oh don't worry CD. As the email will "show' whether I was "TRULY" being difficult or impossible with you guys from the start? ORRRR whether I became A BAT OUTTA HELL once You guys simply refused to respond to my emails or  Refuse to REFUND me my money. And ALL simply because I emailed you twice? AGAIN, like I've been stating to you guys. ARE YOU EFFEN KIDDING ME? You don't have a leg to stand on! Trust ME! And to the public reading this? I am planning on posting the actual emails blow by blow. To coincide with "EVERYTHING" that I'm saying! I become unattached after a weeks time frame given to these placentas and them STILL NOT producing product. Which I prepaid for, like they asked. I'll have you know that they have changed their delivery stats on their site since. In an attempt to show that "I" was the one being impatient or something. But, no worries. AGAIN! When the emails go up? It will ONCE AGAIN, coincide with what I'm saying. When I say. That It was "I" NOT "them" that told them to take a week to more then two-three days to finish the track, just to make certain it gets done without rush. And even AFTER that week. They STILL. NEVER PRODUCED my tracks. I had to HOUND Them to even get one effen person, JOHN to respond to an email. By then, he offered to refund me my money. And would YOU GUYS BELIEVE when I tell you. Even after him promising me to send a refund. I had to VERBALLY LASH OUT LIKE A LION to get Him to even SEND ME THAT!! Which AGAIN! THE ACTUAL EMAILS will verify and Coincide. The beauty about all this is that emails gives you the facts. Blow by blow. When everyone's memory is jogged. Or people want to make you out as something that your "not"?  The EMAILS will prove who's lying and who's telling the truth. No one can hide names, dates, times AND what is SAID! NO ONE!

So, let's all sit to wait for these baffons to try to make me out as a liar! Or, should I say  "GHETTO a*s"? Since that is the term they so lovingly called me with the last emails they sent me? I should warn ANYONE! Majority AND also MINORITY to NEVER, EVER give your money to CLOWNS like this, That don't have a leg to stand on in regards to this situation, business! DOn'T GIVE CDMASTERING you business. And tell OTHER NOT TO AS WELL!! NOBODY deserves to be treated like this! ESPECIALLY when it's YOUR MONEY and YOUR PROPERTY a business has! YOU ARE THE BOSS! NOT THEM! And TEACH THEM THAT! Give your money to another business that first off, CARES about CUSTOMER SERVICE, lOYATLY and SATISFACTION! NOT unprofession idiots that have the nerve to label you as a "GHETTO a*****e" once you become UNLEASHED to retrieve either YOUR PROPERTY or YOUR MONEY back from them! It will ALWAYS be your right as a customer! And let NO  ONE TELL YOU DIFFEReNT! DON"t GIVE THem your busness. STick to TRUE professionals not embecils! And DO'Nt HIRE THIS COMPANY EVER to do ANY work for you! Be fore warned.

Stephanie Simms contacted us for a free demo.  We uploaded it for her within two business days and the results were great.  She's actually a very good singer.  She agreed the master was great and paid the $38 fee, and her full song was uploaded.

She then uploaded three more songs that we mastered within 5 business days, which is amazingly fast for a recording studio.  Most take 3-4 weeks!!  The result again were very good.

Stephanie Simms sent countless emails, over 25 during these 5 business days and was asked if she could consolidate all future email adjustment requests down to maybe 2-3, for these last three songs.  At the rate she was going, we were looking at over 100 emails for a 4 song project!  At 3-4 minutes a piece, we were looking at 5-6 hours in just answering emails.  We didnt have the time to do this.  She basically said it was her right to send as many emails as she wants, and if I don't like it, refund her money.

She then replied with the email below.  At that time, we decided we could not do business with such a foul mouthed rude person.  We promptly refunded here deposit for the three songs (but kept the $38 for the song she approved and received the full version of).  I don't know of any business owner who would have continued to do business with this lady.  We have nothing more to say about this.

REFUND RECEIPT FROM 6/22 - The day after her vulgar email was received.
Refund (Unique Transaction ID # 7TD18760WC310061X)
See related 0JR718533M356571M
Payment From vasti ,mathieu mathieu Partially Refunded
You issued a partial refund for this payment.You issued a partial refund for this payment. Details$64.00 USD -$2.16 USD $61.84 USD 
Related Transaction Date Type Status Details Gross Fee Net Jun 22, 2012Refund Completed ...-$26.00 USD $0.76 USD -$25.24 USD 
Sent to:
vasti ,mathieu mathieu Email:
[email protected]

Total amount:
-$26.00 USDFee amount:
$0.76 USDNet amount:
-$25.24 USD

EMAIL FROM STEPHANIE SIMMS THAT ENDED THE PROJECT
This was on the night of the 5th business day after she received her three songs and was asked to consolidate her adjustment emails.

Stephanie Simms [[email protected]]

So JOHN,

This is the F*CKEN LAST email I send you about MY material before I take legal action!

YOu have but ONE f**ken choice here! IT's EITHER SEND ME MY F*CKEN REFUND RIGHT THE F*CK NOW???? OR DO
THE WORK, WHICH I ALSO WANT DONE NO LATER THEN TONITE

You REALLY must be a SPECIAL breed of JACKA** to have the F*CKEN GAUL The GAUUUUL to get f8cken up-the-a** with me about sending a f*cken EMAIL? OVER SENDING YOU A F*CKEN EMAIL??? WHEN  I'VE BEEN WAITING COUNTLESS DAYS FOR YOU TO FINISH MY SH*T AND STILL YOU DIDN"T????

I GAVE YOU A WHOLE F*CKEN WEEK to get this sh*t done and you F*CKEN DIDN't EVEN DO IT PAL????!

And IIIIIIIII who have ALL THE F*CKEN  RIGHT AS A CUSTOMER to b*tch about it, and never did. not ONCE! Though
you were given MORE THEN ENOUGH TIME TO GET THIS SH*T DONE BUT You DIDN'T!!!!!

But YEt......... YOU?? WANT TO TAKE THE FLOOR TO B*TCH OVER NOTHING?HORSE SH*T? ? ? ? ARE YOU F*CKEN RETARDED
MOTHERF*CKER or just PLAIN STUPID??

YOU want to b*tch at me ? OVEr sending you more then one f*cken EMAIL? !!!!!!

ARE YOU F*CKENING KIDDING ME?????

SH*T THAT COULD BE DONE IN A MATTER OF F*CKEN HOURS, ONE F*CKEN DAY You STILL COULDN'T and
DIDN't GET DONE GIVEN A WEEKS TIME!!!!!!Let me school you on something dummy!! When some one pays you money to get something DONE. You DO -NOT have the PRIVILEDGE to DO IT when YOu're GOOD AND
READY! you get the s*it done ASAP!!!!! Unless it's specified by that client.
It's the same way when you requested the down payment to get the project started, you got it ASAP!!!! And truth be told, I gave you A WEEKS TIME to get the sh*t together. Yet you STILL NEVER PRODUCED!

Hell, I had to be the one to even EMAIL YOUR F*CKEN A** to find out, after DAY 5, DAY MOTHER F*CKEN 5555, what the f*ck was going on with my project. You got your f*cken the money for the first track as well as half for the other 4 remaining. So TELL ME WHY did I have to be the One CHASING YOU DOWN, to heck , get ONE F*CKEN EMAILED response from you about the status of my project. Whether is was COMPLETED????

You are not PRIVY to doing s**t when the f**k you want or when you feel up to it! or GOOD and READY!
THat is ALSO NOT A GOOD WAY OF RUNNING AN ONLINE BUSINESS!!!! ESPECIALLY WHEN WORD OF MOUTH F*CKEN TRAVELS DUDE!!!

And nEGATIVE customers's experience could SHUT YOUR A** DOWN !!!! Or MAYBE you must think you're IMMUNE TO THAT right?!!!!

FUNNY, one would NEVER expect this sh*t to happen with a MOTHER F*CKER WHO BOAST QUOTE ON QUOTE billboard chartings and s**t on his fake site, oh.....I meant website! IF ANYTHING the OPPOSITE should have happened!! you should HAVE EXUDED the UTMOST PROFESSIONALISM! And all around BEST CUSTOMER/CLIENT SERVICE Imaginable! RATHER THEN SHOWING HOW MUCH BLUBBER, FLUFF AND BULLSH*T YOU'RE REALLY ABOUT!!! ANd NO DIFFERENT
then Any other SCAM running online CRITTERS that populate with your kind!

It's ALWAYS a tall tale sign about a business, when the owner or business entity doesn't care to give customer satisfaction, making CERTAIN their experience was great to keep clients coming back. rather then letting them hit
the door! OR leading them to it!

NO! A TRUE Business a PROFESSIONAL business run by A PROFESSIONAL, ALWAYS loves satisfied customers! Because they know that that brings GREAT reviews, RECOMMENDATIONS and.....Drum roll.........RETURNED BUSINESS YOU FOOL!!!

You were given a whole Week my dude!!! !

ALMOST SEVEN f**kEN DAYSSS??????

S E V EEE NN F*CKEN DAYYSS???

ARE YOU F*CKING  KIDDGG MMEEE????//

YOU"r e OFF YOUR F*CKEN MEDS DUDE!!! And NOR am I giving another WEEK to do FINISH the work or REFUND ME MONEY!!!! Funny thing is....I Never said anything about getting refund although I CLEARLY should be the one
asking for one based on your CLEAR LACK OF ANY SENSE, PROFESSIONALISM and MORON Behavior! And Yet, I STILL DIDN't! BUt HERE YOU GO, OFFERING to give ME? a F*CKEN Refund over dumb sh*t? And NOW I
have to ALSO HOUND YOU TO GET THAT TOO???!!!YOU' RE F*CKEN OUT OF YOUR F*CKEN MIND DUDE!!!!

You clearly don't know who is on the other side of this email. But I will be more than HAPPY to show you!

I have shut DOWN other WHACK fly by f*cken night online businesses before.
I will be MORE THAN HAPPY TO DO THE SAME TO THIS ONE!!!! Should you choose to
CONTINOUSLY ignore my repeatedly attempts to either GET MY F*CKEN MONEY REFUNDED
TO ME? or GET THE PROJECT FULLY COMPLETED WITH MY MATERIAL SENT BACK TO ME A
F*CKEN SAP!

You must OBVIOUSLY have a HISTORY of lack luster service which is why you don't EVEN have a f*cken WORKING PHONE NUMBER ON YOUR PATHETIC SITE!!!!

THE CHOICE IS NOT YOURS WHEN YOU"RE F*CKING WITH OTHER PEOPLE's MATERIAL OR MONEY DUDE!

We could do it the easy way OR the ROugh way!

YOUR CHOICE!

REFUND ME MY f**kEN MONEY????? OR I BETTER GET THE MATERIAL DONE BEFORE MIDNIGHT TONITE MY TIME!!!!

LAST WARNING!