- Report: #1352076
Complaint Review: Celeatial Idol Skin - Internet
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Author Not Confirmed
Why?
Celeatial Idol Skin
Internet, USA
Phone:
(855) 718-4179
Web:
http://www.celestialidolskincare.com/
Categories:
Business Rating:
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Celeatial Idol Skin Bellesse, Nouvebelle, Angelic Descendant, Brilliant Eyes and who knows what else) Theft and deception Online Internet
Fell for an depicting Dr. Oz and Christie Brinkley and sent for a free trial size of the skin care. I refused all other offers on the internet site, settling only for the skin care cream, $3.95 and .99 cents for shipping and handling. My sample order was dated Jan 12th. I immediatley received an email saying that my order would be shipped and that I should receive Samples. There was absolutely no mention of any future shipments, any time limit on the sample, or mention of a membership. I saved all my emaills. I noticed a pending charge on a bank account of $97.83 from Celestial Eye Cream.
After much internet tracking I was able to find a contact, plus I still had the confirmation email. I contacted the company, which has now become SkinElement and told them if that amount was for a membership, I was canceling, and they immediately sent me confirmation of that. I told them that I also wanted the pending charge removed from my account. They then they accused me of buying a subscription a 14 day trial period. I never did. They refused to remove their suscription charge but cancelled my account and hung up on me twice! There was no way to open conditions of the trial offer and no mention of a time limit in the actual email. I jave contacted my cr dit card and reported this fraud!
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