Cellforcash is a company that is run out of Ocala, FL by a guy called Mike Mosieur. They claim that they will buy your used cell phones, test and verify them, and then send you a check for an agreed upon amount WITHIN 45 days. This is in their User Agreement as stated on their website (under FAQs).
My story: According to their own website, based on my phone's condition (pristine), they would pay me $240 for my phone once its condition was verified. Sent them my late model 32GB 3GS IPhone.
Placed My Order on: 07/12/2010
They sent me a postage paid box: 07/13/2010
They received my phone on: 07/29/2010
They Verified my phone on: 08/05/2010
Guess what? Its over 100 days and no check. If you email these guys before the 45 days they have in their User Agreement, they will quote you that. One of the last emails I received from them basically said "Your request is being sent to the accounting department". That was over 3 weeks ago. Also asked them to return my phone (I have its serial #) and still nothing.
I should have seen this coming a mile away. Reasons why, in my opinion (and now based on my experience), why this is a scam:
1)No phone number ANYWHERE on their website (www.cellforcash.com).
2)The guy who supposedly runs this joint, Mike Mosieur, uses a Yahoo! email address ([email protected]). Have you ever heard of a reputable company using Yahoo! for their company email?
3)All mail is sent to a PO Box. No physical address anywhere on their website.
I am also contacting the Today Show (where they featured this company), the New York Times, my own local paper, the media in Ocala, FL, the local Sheriff's department and consumer advocate Clark Howard. I am also setting up a separate Facebook page devoted to this guy and his company and the state of my transaction.
In my books, when you take something from someone and promise to pay them an agreed amount within a certain time, you do it. Otherwise, its called THEFT. That's what Mike Mosieur and cellforcash are doing to me.
My advice: Cell your phone to a friend or sell it on EBAY. You'll be FAR FAR better off.
Kristie
United States of America#2Consumer Comment
Sun, September 18, 2011
Mike,
You claim this case in November of 2010 was a "glitch" in the system....yet I'm still waiting on a check from 2 Blackberrys that were verified on 7/22. Another glitch? I'm contemplating contacting the local police and seeing if I can do anything about it along with filing a lengthy complaint that INCLUDES 3 emails I've sent to you about no update on the account and received NO response.
Chris Salzmann
Atlanta,#3Author of original report
Wed, November 17, 2010
Mike Mosieur contacted me by email to state that he is an EMPLOYEE of this company and not the owner and my comments against him are personally slanderous. He also threatened me with legal action for slander. Interestingly, according to the BBB (Better Business Bureau) listing of RMS Communications Group Inc, that controls cellsforcash, Mike Mosieur is the President and Principal of the company.
Nothing personal against you, Mike. You may call yourself an employee, but based on publicly available information (BBB website), you are also the President.
Here's what the BBB says about your company (as of 11/17/2010):
An F rating by the BBB
332 complaints against the business
Failure to respond to 226 complaints against the business
169 serious complaints filed against the business
Sorry if I called YOU a scam. I should have said that your COMPANY'S actions are scandalous and worthy of a scam. But you are this company's President, correct?
Now send me my check or RETURN my phone! (Transaction ID 388144).
Syed Ahmed
(678)468-9647
#4UPDATE Employee
Mon, November 15, 2010
I am an EMPLOYEE of Cell for Cash. I do not own stock nor do I control the Corporation. I work for Cell for Cash.
Your argument is with Cell for Cash and not me, as an individual. However, in my capacity as an EMPLOYEE I will be able to resolve this situation, on behalf of the company, which is due to a software glitch.