- Report: #408745
Complaint Review: Central Coast NutraceuticalsInc. Graham D Gibson - Phoenix Arizona
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Author Confirmed
Why?
Central Coast NutraceuticalsInc. Graham D Gibson
2375 East Camelback Rd 5th Floor Phoenix, 85016 Arizona, U.S.A.
Phone:
617-325-0252
Web:
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Central Coast Nutraceuticals,Inc. Graham D Gibson, President/acaipure free trial acai berry pay shipping only/ billed me$44.85 11/19 then $39.95 12/27 Phoenix Arizona
On 11/19 I linked to a web site that was attached to my local news, I saw an add for acai pure according to the site it was endorsed by Oprah and Rachelle Ray.
The add said pay $4.95 shipping for a free trial, I read the small print and in no where printed did I see and or agree to their terms. I have been ripped off, I'm not rich I didn't authorize acai pure /Central coast nutraceuticals inc
again I only agreed to pay $4.95 and now I have 2 charges the first 11/19 for
$44.85 and now I just received my credit card bill witha new charge dated 12/27 for $39.95 When I called the person I finally got thru to told me I would not get a refund on the first charge as I did not return it in time, when I tried to explain that I had surgery on 12/9 I was told that I was out of luck, and he hung up on me.
Mary ann
w roxbury, Massachusetts
U.S.A.
The add said pay $4.95 shipping for a free trial, I read the small print and in no where printed did I see and or agree to their terms. I have been ripped off, I'm not rich I didn't authorize acai pure /Central coast nutraceuticals inc
again I only agreed to pay $4.95 and now I have 2 charges the first 11/19 for
$44.85 and now I just received my credit card bill witha new charge dated 12/27 for $39.95 When I called the person I finally got thru to told me I would not get a refund on the first charge as I did not return it in time, when I tried to explain that I had surgery on 12/9 I was told that I was out of luck, and he hung up on me.
Mary ann
w roxbury, Massachusetts
U.S.A.
3 Updates & Rebuttals
Comp
Phoenix,Arizona,
U.S.A.
CCN is here to help!
#2UPDATE Employee
Sun, June 21, 2009
If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don't forget to check your spam e-mail box for the response. The Customer Care Department is available to help you 24 hours Mon-Fri and from 8-5 MTS Saturdays and Sundays. We recommend referencing the terms of the offer at the website you placed your order from. Here is an example of the terms, taken from the order page of one of the products PomegranateClear. Terms & Conditions: You are ordering the PomegranateClear 14-day risk-free trial offer for only $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with PomegranateClear for any reason just return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. For your courtesy, we will provide you with an additional 7 days after the 14-day trial period to allow for return shipping to avoid further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 21 days after your receipt of the initial trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using PomegranateClear consistently for 3 months. If you are not fully satisfied with future shipments you may return any unopened containers of within 30 days of receipt for a full refund less the shipping and a 15% restocking fee. Please read the full Terms and Conditions for complete details of this offer.
Comp
Phoenix,Arizona,
U.S.A.
CCN is here to help!
#3UPDATE Employee
Sun, June 21, 2009
If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don't forget to check your spam e-mail box for the response. The Customer Care Department is available to help you 24 hours Mon-Fri and from 8-5 MTS Saturdays and Sundays. We recommend referencing the terms of the offer at the website you placed your order from. Here is an example of the terms, taken from the order page of one of the products PomegranateClear. Terms & Conditions: You are ordering the PomegranateClear 14-day risk-free trial offer for only $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with PomegranateClear for any reason just return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. For your courtesy, we will provide you with an additional 7 days after the 14-day trial period to allow for return shipping to avoid further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 21 days after your receipt of the initial trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using PomegranateClear consistently for 3 months. If you are not fully satisfied with future shipments you may return any unopened containers of within 30 days of receipt for a full refund less the shipping and a 15% restocking fee. Please read the full Terms and Conditions for complete details of this offer.
Mary ann
w roxbury,Massachusetts,
U.S.A.
acai pure/fit-fac/central coast nutraceuticals
#4Author of original report
Thu, January 15, 2009
I just received my c/c and new charges from a company called www.fit- fac.com were billed to my account in the amount for $29.95, of which I did not authorize or even recognize the name. I looked up the name of the company on Rip-off.com quess what it's part of acai pure and Central Coast Nutra. this is the biggest scam company ever. When I called the c/c company the agent that I spoke with had also been taken by their scam. I gave them Rip-Off's web address. I was credited for the $39.95 charge, currently the outstanding charges are for $44.85 and now a new one of $29.95
