- Report: #1410843
Complaint Review: Century Link - Denver Colorado
Reported By:
Mary -
Lakewood, Colorado, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Century Link
not sure of Denver address Denver, Colorado, United States
Phone:
1-866-344-7054
Web:
www.centurylink.com
Categories:
Business Rating:
(0)
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Century Link Did not follow up on sign up incentives Denver Colorado
On July 6, 2017 I signed up with Century Link for TV, Telephone, and Internet. I was promised $125.00 in gift cards as an incentive to sign up. I received $25.00 on or about August 5, 2017. I received an email Sept. 26th telling me that my reward submission had been approved and that I would receive in 4-6 weeks. Today, Nov. 7, 2017 I called Century Link and talked to Lorna and was told that my reward was invalid. I received the $25.00 in error. I will receive an account credit of $75.00 instead.
This is contrary to what I was promised and that I have had to make many phone calls to find out where my rewards would arrive. I received so many answers which none of them seemed to be truthful. I am stuck with this company for 2 years, don't have any other alternative but to contact you. I have had other billing problems.
