- Report: #1075390
Complaint Review: Charles Alexander Neckwear - Manhatten New York
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Author Not Confirmed
Why?
Charles Alexander Neckwear
55 Spring st.N.Y.,N.Y. 10012 Manhatten, 10012 New York, USA
Phone:
800-278-9647
Web:
Categories:
Business Rating:
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Charles Alexander Neckwear 99 cents Store Quality Neckties Manhatten New York
I purchased 2 neck ties totaling $275.00,after several days of waiting,several phone calls & emails,I finally received my package,when I open it,I could not believe my eyes,the ties was below sub-quality,loose & weak contruction,faded prints,fire sale quality,after several calls,emails,no respond,I mailed back the ties,package return with same ties inside,& with return to sender on the outside,I went to their address & was told that they had moved.
2 Updates & Rebuttals
Bronx,
New York,
New York,
Tie this in
#2Author of original report
Thu, August 22, 2013
Better Business Bureru,N.Y.C. Dept.of Licensing,I.R.S.
CA Customer Service
125 vanderbilt ave,New York,
Completey made up...
#3UPDATE Employee
Tue, August 20, 2013
Let's see I dont even kow where to begin with this;
- Our ties retail for $95, so it's impossible that your order of two ties came to $275.
- Every single email get answered within minutes, we have at least 3 people monitoring our inbox. We have no record of any email about this.
- "faded prints" The few printed ties we do have are done on an extremly limited run and have only been sold to our direct mailing list customers. It would have been near impossible for anyone else to get them
If you can back up any of this with a reciept, email, or anything and this case turns out to be true; not only will you get our sincerest apologies, BUT we will also give you 15 FREE ties of YOUR choice. Just contact us on our website.
Our ties are completely handmade and of the highest quality. Just google our name and you can check out many of our glowing reviews.
Thank you.
