- Report: #1157104
Complaint Review: Chartway Federal Credit Union - Virginia Beach Virginia
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Chartway Federal Credit Union
304 Kellam Road Virginia Beach, 23462 Virginia, USA
Phone:
800-678-8765
Web:
Www.chartway.com
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Business Rating:
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Chartway Federal Credit Union Money hungry liars Virginia Beach Virginia
Don't do business with these people. My boyfriend served 6 years in the Navy and just got out this May. He finally landed himself a job last week and finally started getting back on his feet after a lot of financial issues. While he was overseas from March to late April, he had someone as his power of attorney to pay his bills while he was unable to. He gave Chartway the paperwork concerning that before he went out to sea, and the person he had appointed as his power of attorney did not pay his bills as she was supposed to.
The bank repossessed his car last night with NO warning, but insisted they tried contacting him, which was a blatant lie. He now has no car to get to work with, and they want $2200 from him to get his car back and $873 for the cost of the tow. He explained about the power of attorney not paying his bills and that they should have that paperwork, and they denied ever having any record of the paperwork, which is another lie. They also did not care to work with him despite him just being able to find a job.
The woman he dealt with was very rude and coarse with him and gave him a very hard time. Meanwhile he deals with mild PTSD and is just trying to get his life on track. This bank doesn't care about veterans, they care about money. Do not bank with these monsters!!!!
2 Updates & Rebuttals
Jim
Florida,Cutting To The Chase
#2Consumer Comment
Tue, June 24, 2014
Let's cut to the chase. This lender is NOT there to "help" anybody. They are not his clergyman, mother, lawyer or financial advisor. Someone else having a POA does NOT remove the oversight responsibilities of the account holder. Either he or somebody else should have been checking to be sure things were done. HOWEVER, the person with the POA has responsibility here. You have the right and should go after that person. Contact the Court and possibily an attorney.
Tyg
Pahrump,Nevada,
No....
#3General Comment
Tue, June 24, 2014
It IS all about money. How long would YOU expect THEM to wait for payment?? What it boils down to is that he had a loan and the person that HE TRUSTED screwed him over by NOT paying his bills. How is THAT any of thier responsability. THEY did not get paid, THEY repoed the vehicle. Pretty cut and dry to me. Its NOT a ripoff. It IS what happens when you dont pay your bills!!!! It amazes me how quickly YOU are using his "vet" status as some form of pity generator. This is BUSINESS. THIS is exactly what that person went into the service to protect, the great American Way. Stop trying to play the victim, the loan company is doing what is legal since he did not pay his bill. The person YOU should be reporting is the FEMALE who screwed him over while he was out to sea. THEY are the ones TOTALLY responsable for this situation and THEY are the ones who you should be going after to pay for this massive fine. But im guessing YOU weighed out the options and found that the loan company has deeper pockets. You shame yourself by blaming them because THEY are victims as well. THEY had a vehicle out for a few months with ZERO payment. Which means that THEY lost money. So before you continue on with your rant and bash campaign, the person responsable is the peson who held the power of attorney.
