- Report: #1166959
Complaint Review: Choice Hotels - Nationwide
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Author Not Confirmed
Why?
Choice Hotels
Nationwide, USA
Web:
choicehotels.com
Categories:
Business Rating:
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Choice Hotels Choice Hotels caused hours of effort trying to redeem points and gift card with no results Florida
For the past year I have been participating in a promotion with Choice Hotels Rewards Membership. They advertize either a free night stay(points), or a gift card. To date, I have received neither. There is always a reason and incorrect information is consistently given out by the Represetatives on the phone. The end result has been my loyalty to these chain of hotels with no reward.
I am not sure if the Choice Hotels are aware they are being represented with promises of rewards that are not delivered. In the past year I have invested over 6 hours on the phone to no avail. Because of this, they have lost me as a loyal customer. I will take my money and business to another Hotel.
