Stan
N.TON.,#2Consumer Comment
Sun, March 19, 2006
With rebates so far has not been spectacular but at least so far i have gotten all of them back that i have sent for and sometimes the manufacturers have went out of their way to do it. The one thing i have noticed is that most of the "sales" at CC and other electronics and appliance stores involve rebates as all or as major part of their "SALE".Being that as it may why is it that the rebates are so difficult to collect on(all the hoops you need to jump through)? If the prices in the stores were reasonable in the first place there would be no need for them and to a certain degree they do discriminate against the poorer people because paying the sticker price for an itema and then waiting for the rebates is not an option for a large segment of the population.The last time i was at CC i purchased 2 sd cards and they were with "in store"rebates,last i looked that means S A L E at least in my book.The sales clerc was very helpful and pointed out exactly where they were (behind him behind the counter)but he kept trying to give me the wrong cards.Everything went ok atthe register and that was that,not all clercs are bad and not all customers are bad.
Refuse
Refuse,#3UPDATE Employee
Mon, March 13, 2006
I work for circuit city customer support - corporate office. First of all, an educated customer would make sure the rebate was available prior to making a purchase. Perhaps, you were over excited and forgot to check that out. But if you were so concerned with the mail in rebate, you'd think you'd check it out before jumping on the offer. Second of all, there is a terms of use link located on the bottom right hand of the CC website. It's there for a reason. That reason being that CC employees, those who work on the website, those who work in the stores, and those who work for 1800THECITY, are humans, and sometimes, god forbid, we make mistakes. Circuitcity.com is a huge website with an immense amount of content. The website changes a lot, sometimes even more than once a day. So mistakes happen. If it was advertised at $40 and when you went to print it off, it only showed $20, then you qualify for $20. If you are unhappy with this, CC would have taken the product back and you could have saved yourself the money you put out for the product. The terms of use clearly states that we are not responsible for errors, both on the website and in the store. So, tell me, being human and all, have you ever made a mistake? Circuit City employee's are not robots..and just because we work for Circuit City does not make us perfect.