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  • Report:  #739649

Complaint Review: citi mortgage - Internet Pennsylvania

Reported By:
Lori - Philadelphia, Pennsylvania, United States of America
Submitted:
Updated:

citi mortgage
Internet, Pennsylvania, United States of America
Phone:
1-866-272-4749
Web:
www.citimortgage.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I have been fooled and lied to by Citi mortgage!!! I lost my job and several times i tried to get a modification and was denied (even though I was collecting unemployment) for various reasons for three years! Because unemployment does not provide a nine month letter of benefits, only six month verification they were able,  therefore Citi mortgage denied my proof of income for modification!!! They put me in foreclosure, took me out of foreclosure. And again put me in foreclosure, then sheriffs sale. They will not allow me to make mtg payments for over two years, while they had me on foreberance payments, and then still kept denying when I completed them. I ask repeatedly to let me make my mtg. payments when I was able, and denied me to do so.  By now I had fallen so behind I have to pay up front all the reg, mtg. payments from the past for them to consider me keeping my home!!..why did they just let me pay money to them before I got so behind?  they have lied, lost much of my information, and put false information on my records. I have had Credit Counseling Services( A legal service that  helps homeowners in distress), in order to make sure I did everything right by citi mortgage. I followed Citi mortgage procedures, and all they did was deny they got all the paper work, or deny that I tried to follow their procedures to save my home!..All they did was make me more, and more behind on my mtg. payments!


Lori
philadelphia,pa


3 Updates & Rebuttals

goodecruiser

Tampa,
Florida,
United States of America
I went through this too... Lost my home

#2Consumer Comment

Fri, March 16, 2012

I really would like everyone who has been affected by Citi and has lost, or is in jeopardy of losing their home to band together.  I believe that there has to be something that can be done to stop them from this totally illegal activity.  I paid them $15,000 - twice - and they still said I was behind on my payments.  My original loan was only for $90000 and I had paid it regularly for 4 years, you do the math!!!  When they finally took my home, they said I owed a total of $115,000.  WTF???  I mean talk about fuzzy math.  And these people are allowed to continue this horrible behavior.  I am going to continue to fight until I feel like Citi, Ameriquest, AMC, and all the other mortgage cons out there are stopped.  I wish everyone who is going through this the best of luck!  Never give up!!!


Wayne

Baltimore,
Maryland,
USA
ALSO RIPPED OFF BY CITI MORTGAGE LOAN REMODIFICATION

#3Consumer Comment

Mon, January 30, 2012

I also filed a complaint see below

With bills going up and struggling check to check I heard about a mortgage reduction plan to help people that want to stay in their homes, I applied for it June 2011 and was told it is being reviewed keep paying your mortgage on time..... I kept calling and calling then they needed more info so I sent it in then in Jan 2012 I called and was told I did not quailfy because i Had no deliquincies on my mortgage I replied all the money I borrowed to stay afloat and now your telling me I should have been late, The lady replied I said no such thing. I said you told me I had no deliquincies thats why I didnt quailfy Please tell me what a deliquincy is she said A late payment on your mortgage I said I rest my case ....What a scam this was has anyone else had a similar problem with them where do we get help
 
In June 2011,  I applied for Mortgage Reduction Program and was told continue to pay your mortgage on time. Six month later I was told .....after I struggled and borrowed to keep my mortgate current that I did not quailfy becaese i had no deliquincies I told the young lady you mean I should have been late she said I did not say that I said you had no deliquincies sI said what is a deliquincy she said not being on time I said thats just what I asked you. She had no answer. Has anyone else been mis led like this .....what kinds of games are they playing thank god we have this to post to now others can see. Who is out there to help us

Report Attachments

Wayne

Baltimore,
Maryland,
USA
I was mis led by them also

#4General Comment

Tue, January 17, 2012

I applied for mortgage reduction over 6 months ago and was told its in review you must keep paying your mortgage on time. Istruggled to do so borrowing money from credit cards and relatives. Then last week I was told I did not quailfy because I had no delinquices on my mortgage this is a scam someone aught to go after them.....

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