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  • Report:  #306420

Complaint Review: Citi Residential Lending - Santa Ana California

Reported By:
- shawnee, Kansas,
Submitted:
Updated:

Citi Residential Lending
www.citiresidentiallending.com Santa Ana, 92711-1000 California, U.S.A.
Phone:
800-430-5262
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
my mortgage was with Ameriquest. Then, Citi, bought out my mortgage from them. i recently tried to refinance my loan by calling their refinance line. each time i called, i got their answering machine, and had to leave a message. after 2 months of this, my messages started getting angry and frustrated. when i purchased my mortgage from Ameriquest, my title company called and got the PAY-OUT amount , over-the-phone, in just a few minutes. the papers were signed, and i was a homeowner. this time, with Citi, i found a buyer and the sale is due to close this week. my mortgage company faxed over all the documents signed . Citi has a policy of WAITING 7-10 working days to be able to tell me, how much do i need to PAY-OFF this loan , today??? NOW, everything is being held up BY Citi. AND they call me EVERYDAY, REPEATEDLY, asking me , when am i going to make my next house payment??? 2 days BEFORE the closing date!!!!! this is most MOST ignorant arguement , ive ever had , next to argueing with a teenager. i hope Citi, goes bankrupt too.

Another sucker

shawnee, Kansas

U.S.A.


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