- Report: #689874
Complaint Review: Clayton Batchelor - houston Texas
Reported By:
cth529 -
spring, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Clayton Batchelor
23404 Harpergate Dr houston, 77373 Texas, United States of America
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Clayton Batchelor charged multiple payments said to be estimated by previous bill due to not being able to get a meter reading. houston, Texas
Recently i have been receiving outrageous disconnection notices from "Bounce Energy" my electric company without receiving a bill for that month. I have made multiple calls expressing that i haven't received a bill but a disconnection notice.
On feb 26 i received a letter telling me they could not get a proper meter reading. the meter is located in the back yard behind a wooden fence. I have an inside dog which is only outside to use the restroom. My wife is home all day taking care of my 3 year old and my 10 month old baby.
I am a service technician so i understand what it takes to make a service call to a residential home. There is no excuse to why the service technician can not knock on the door and ask to see my meter.
I have paid multiple disconnection notices including late fees due to not receiving a bill and each month it higher then the previous. On December 20, 2010 i received a disconnection notice of $257.18 and as of January 24, 2011 my disconnection notice reads $327.10.
I can understand a higher bill except for the fact that i have unhooked an A/C window unit, a regular size refrigerator and freezer, and also a mini refrigerator.
I have taken pictures of my meter and have all payment stubs i have previously paid. I have a family to care for and it is not right that a company can base a bill off of a previous bill while adding $70.
