Current Employee
Orlando,#2UPDATE Employee
Thu, June 25, 2009
Ordinarily I would not even consider responding to this form of negative rhetoric by a former employee. However, in this instance I feel it incumbent upon me to speak out. The consultants I work with are some of the most caring individuals. I have have seen some bad apples but they certainly do not last long, especially in our company. The extensive training and and conduct of management, affords an atmosphere conducive to productivity and professionalism that I have never experienced until arriving at this company. Unfortunately there will always be individuals that tarnish an industry. Ongoing training and encouragement from upper management has been key to our success. I personally enjoy coming to work every day and have a degree of empathy/sympathy for those trainees who are unable to grasp what we do. Taking potshots at a company from the eyes of an ex employee is skewed at best in my opinion. I look forward to many years of helping many consumers.
Mcr
Orlando,#3REBUTTAL Owner of company
Sat, June 20, 2009
This employee was obvisouly a new employee and didn't understand the fact that we are a fulfillment company that services clients sold by other companies. We are contract by them to fulfill the services. That is the reason for the different names. We are contracted fulfill as that company that sold the service. If this employee was confesed about this then I take responsibilty for not explaining the situation to them or for them not understanding the training process. I can say that we are not a scam we pride our selves in helping customers get out of a bad situation that they might be in. We pride our self on helping customers solve there debt issues. We try to help every customer depening on the situation they are in. I can say that we have saved over 150 million in interest and finance charges for people within the past year. The companies that should be under the hot seat are the credit card companies that are charging 20% 29% and we have even seen 34% interest rates. That is the scam. We try to fix that for people and get them a managable interest rate. Did you know if you are paying those interest rates you will probably never pay that debt off. It is a constant trap that the credit card companies have you in. Plus the fines and penelties that they inpose. Double cycle biling, changing due dates, holding mail so you are late. I dont even think loan sharks charge that much in interest. We have had 34 BBB complaints in 3 years while helping thousands of people get them selves out of debt and get on the right path. There are alot of companies that sell this same service and might not do it in the correct maner but we do that is why I am responding to these points.