- Report: #1127420
Complaint Review: Clearance.co - Beverly Hills California
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Author Not Confirmed
Why?
Clearance.co
9190 W Olympic Blvd # 200, Beverly Hills, 90212 California, USA
Phone:
1 888 415-7758
Web:
N/A
Categories:
Business Rating:
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Clearance.co ripped off! Beverly Hills California
On february 4th I placed an order to clearance.co in the amount of $103.00. i ordered an mp3 player and a google android 4.2.7 with matching keyboard case.
As off today i have not received any merchandise but they collected the money the very next day of my purchase. i have sent several emails asking when can I expect my merchandise but every time that i contact them i receive a different delivery date. i asked to cancel my order and they told me they can not cancel my order due to their policy because their prices are to low.
I feel frustrated because i tried to called the number they gave me but no answer. it seems like they just get the money from their customers but no merchandise is ever sent to them.
i just want to warn all people to do not make any kind of business with this company or you will lose your money. i am going to try to contact my bank and see if they can do something about it since i paid with a credit card. Thank you very much for giving me the opportunity to file this report.
Rosalinda Astorga
(((REDACTED)))
1 Updates & Rebuttals
Clearance.co
Pacific Palisades,California,
Lets us help you with your order if you did not receive it
#2UPDATE Employee
Mon, June 09, 2014
Dear Valued Customer.
We are very sorry to hear that you were having issues receiving your order. We have a large volume of orders and a very low percentage of those have problems. If an issue ever does arise, we do everything in our power to resolve them. With that said, you clearly had a negative experience. We want your business and we want to make sure this item was shipped to you. Please reach out to us at [email protected], or contact us on our website http://www.clearance.co/contacts. Let us know the order number, and let us know the issue with the order. Please also reference Ripoff Report and my name, John Long, and I will personally escalate this matter. Again, we are very sorry and we are here to resolve this.
Our Apologies,
Clearance.co
