- Report: #1135480
Complaint Review: Clearance.Co - Coconut Creek Florida
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Clearance.Co
6855 Lyons Technologology Circle Coconut Creek, 33073 Florida, USA
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Clearance.Co Sent me a product I didn't tend to order. Will not give a refund or take return Coconut Creek Florida
I had previously ordered Instaflex from this company, for arthritis. It did help, and I wanted to order some more. I am 71, and don't always read very well. When I placed the order, I must have not read the order form right, because I received 3 bottles of a diet drug in the mail and was billed for $34.00 on my Mastercard.
I was in the hospital when the package came, and didn't find it on my porch for several days. I called to try to return it, and was told the policy was no refunds.
The $34.00 may not seem like much, but I live off Social Sec. and a small annuity, and $34. is a lot to me. Is there any way you can help me return this and get my money back? Thank you.
2 Updates & Rebuttals
Clearance.co
Pacific Palisades,California,
We would like to discuss this matter with you further
#2UPDATE Employee
Mon, June 09, 2014
Dear Valued Customer.
We are very sorry to hear that you were frustreated about our return policy. We have a large volume of orders and a very low percentage of those have problems. If an issue ever does arise, we do everything in our power to resolve them. With that said, you clearly had a negative experience. We want your business and we want to offer you some type of credit or adjustment for your frustrations. Please reach out to us at [email protected], or contact us on our website http://www.clearance.co/contacts. Let us know the order number, and let us know the issue with the order. Please also reference Ripoff Report and my name, John Long, and I will personally escalate this matter. Again, we are very sorry and we are here to resolve this.
Our Apologies,
Clearance.co
Ken
Colorado,I guess I can't see how they Ripped YOU off..
#3Consumer Comment
Wed, April 02, 2014
Get some new reading glasses and avoid this in the future.
