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  • Report:  #616264

Complaint Review: Cohen's Fashion Optical - Brooklyn New York

Reported By:
Philip - brooklyn, New York, U.S.A.
Submitted:
Updated:

Cohen's Fashion Optical
189 Montague Street Brooklyn, 11201 New York, United States of America
Phone:
7188552333
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Proprietor filled prescription and when I informed her that I could not see well with it she advised me to try it anyway for a week.  She indicated that when I came back a week later we would discuss whether we would stick with the prescription.  After only a few hours, however, I developed headache and could not read at all with them.  Came back next day and advised her that i would prefer not to wait a week since I couldn't use them at all.

Dr. Kim became erratic and began yelling at me and accusing me of yelling at her.  I tried to calm her down and explained that she was the one yelling and not me.  She then yelled that she was pregnant and I was upsetting her.  I asked her for a refund and she told me to "get the f_ck out of her store."  I asked to speak to her manager and she said that she was the owner.  She continued to curse at me and accuse me of yelling at her at which point I left.  Called credit card company to cancel and was told that I couldn't. 


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