- Report: #1164780
Complaint Review: Comcast-Xfinity - Nationwide
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Author Not Confirmed
Why?
Comcast-Xfinity
Nationwide, USA
Phone:
800-COMCAST
Web:
N/A
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Business Rating:
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Comcast-Xfinity Comcast and Xfinity COMCAST NEEDS TO BE SUED!! Atlanta Nationwide
Is there anyone out there that has had major problems with Comcast? I am trying to get help filing a class action lawsuit against them. Fraudulent advertising, gift card offers that are not any good, bad customer service, broken equipment, installation errors, fraudulent billing, contract issues when service is poor and not as agreed upon, transfer of service scheduling errors and much more. All of this has happened to me in just one year and I am locked into a “bundle” because one of the products in the bundle includes Xfinity Home and they say I have a 36-month contract and if I cancel it, I will have to pay 700.00.
DO NOT DO BUSINESS WITH COMCAST/XFINITY IF POSSIBLE. Seriously, beware. They will ruin your life and cost you hundreds of dollars and literally make you sick. I am stuck with Comcast, handcuffed to them because where I am moving to has an exclusive business deal with Comcast. Comcast is going around making deals with apartment complexes in an effort to monopolize their company and are ripping off their customers in virtually every way they can. In fact, there is nothing about the service or company that I have anything good to say. Poor and inconsistent cable TV, slow internet speed, 1/2 of the speed I was guaranteed, Home Security that is faulty and the alarm goes off all by itself, broken equipment including router, modem, horrible customer service all the way up to the management level, bad phone connections when you call them AND agents that are inept, lye and you cannot understand them most of the time because they are in a foreign country. Culture issues from rude, foreign agents. Example, I was chatting with an agent in India or somewhere far away and told them I was physically sick and crying because of the extreme mishandling of my Comcast service transfer and the agent said “Do you need to take your meds?” OMG, amazing. GOOD LUCK if you have to use Comcast.
