- Report: #1492401
Complaint Review: COMPETITION BMW OF SMITHTOWN - SAINT JAMES New York
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Author Confirmed
Why?
COMPETITION BMW OF SMITHTOWN
599 MIDDLE COUNTRY ROAD SAINT JAMES, 11780 New York, United States
Phone:
888-734-3331
Web:
https://www.competitionbmw.com/
Categories:
Business Rating:
(0)
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COMPETITION BMW OF SMITHTOWN COMPETITION BMW JOSEPH GEOSITS JOSEPH GRAF Joe Buzzetta Buzzetta Family Mike Macchio - General Manager - Competition BMW THEY SCREWED UP MY VEHICLE,TOOK PERSONAL BELONGINGS AND THEN WERE VERY DISRESPUCTFUL. SAINT JAMES New York
I BROUGHT VEHICLE IN FOR SERVICE THE SECOND TIME AND THE FIRST TIME WAS NOT PLEASED BUT NEXT DOOR TY JOB SO IT WAS CNVIENTLY LOCATED SO I FIGURED I WOULD GIVE 2ND CHANCE ANYWAY MAKE LONG HORRIFIC STORY SHORT WHEN I WAS TOLD CAR WAS FINISHED THEN WAS TOLD CAR WASNT AND COULDNT FIND CAR OR KEYS SO I LEFT AND CAME BACK BECAUSE I WAS WORKING AND COULDNT WAIT SO LATER I RAN IN GOT KEYS SIGNED AND LEFT WHEN I GOT IN MY CAR MY SEAT WAS PRETTY MUCH RECLINED TO THE FLOOR AND MY PRESETS WERE CLEARED AND LA MEGA AA SPANISH CHANNEL WAS SAVED AND MUSIC BLASTING AS THE VOLUME WAS ALL THE WAY UP AS WELL THEN RAN BACK TO WORK UPSET BUT AGAIN HAD TO GET BACK TO WORK THEN LATER THAT EVENING I WENT O GO DROP OFF MY WATCH WHICH WAS IN MIDDLE CONSOLE AND SAW PRIOR TO DROPPING OFF AND IT WAS GONE AS IT WAS A PRESENT FROM MY DAUGHTERS FOR FATHERS DAY ( A BUOLVA WATCH) THEY SPENT ABOUT 500/600 WHICH IS A LOT TO THEM A LOT TO ME AND ULTIMATELY SMALL PRICE BECAUSE TO ME IT WAS PRICELESS FROM MY BEAUTIFUL DAUGHTERS AND THEN I KEEP A BUCKET WITH SINGLES/FIVES AND LOOSE QUARTERS,DIMES ETC WITH $50 PLUS DOLLARS IN THE DRIVERS SIDE DOOR POCKET AND THAT ALSO WAS GONE . SO NOW IM LIVID AND VERY UPSET AND CALL DEALERSHIP NO ANSWER SO I LEAVE MSG , AGAIN NEXT MORNING CALL NO ANSWER LEAVE MSG AND THEN I GO UP TO STORE BECUASE NO ONE IS ANSWERING PHONE NOR RETURNING MSG AND HE SAYS ILL BE RIGHT THERE AND NO ONE COMES AFTER WAITING 20 MINS I LEAVE AS I HAVE TO RUN TO WORK NOW IM BEYOND UPSET AND MNGR Joe Geosits. Service Manager. Ext 2127. Joe Graf. Assistant Service Manager BOTH DO NOT CALL AND/OR RETURN YOUR CALLS AND WHEN I DID FINALLY REACH JOE GEOSITS HE ACTUALLY SAID TO ME THAT HE KNOWS MY BOSS VERY WELL AND THAT I WOULDNT WANT TO MAKE A BIG DEAL OR ELSE HE WOULD SPEAK TO HIM SO ANOTHER WORDS THREATEN MY JOB ??? SERIOUSLY I HUNG UP ON HIM AFTER HE MADE THAT STATEMENT AS I SPEND 600 PLUS DOLLARS A MONTH ON A CAR AND A CUSTOMER FIRST AND FOREMOST AND WOULD THINK AND/OR AT LEAST HOPE I COULD DROP MY CAR OFF AND NOT WORRY SOMEONE IS GOING TO GO THROUGH AND STEEL MY BELONGINGS AND THIS GUY JOE ACTUALLY WENT ON TO SAY YOU WOULD BE SUPRISED WHAT HAPPENS AND THAT HE IS ONE OF THE BETTER SHOPS AND I SHOULD FEEL LUCKY ... IM AT A LOSS FOR WORDS FOR NOT ONLY HAVING MY CAR AND ITS SETTINGS ALL CHANGED AND THEN MY BELONGINGS RAVAGED THROUGH THEN MY STUFF STOLEN AND WHEN COMPLAINING HE THREATENS ME AFTER REPEATED ATTEMPTS TO REACH THEM AND ONLY THEN DOES HE GIVE ME A SECOND AND ITS TO THREATEN MY EMPLOYMENT.... IM BEYOND UPSET AND WILL GO ON AND FILE FORMAL COMPLAINT WITH BMW,POLICE DEPARTMENT AND EVERY REVIEW SITE UNDER THE SUN SO NO ONE GETS HURT LIKE THIS AND THEN DISRESPECTED
made complaint on bbb , ripoffreport , and will continue to do so so no one else is treated this way !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
3 Updates & Rebuttals
Momo
United StatesOh What's The Matter???
#2Consumer Comment
Mon, March 02, 2020
Did the little boy get his feathers ruffled because a KNOWLEDGABLE WOMAN told you how a smart consumer does it? Do you need some more time to stomp your feet? Why not write something additionally stupid like "you must work for them!"
CHAS
Smithtown ,New York,
United States
Pathetic
#3Author of original report
Mon, March 02, 2020
I’m finding hard to even make complaint I preferred to have had a good experience but now I’m here trying help others know what’s happened and your just pathetic searching internet to reply to things that have nothing to do with you ok , and you know prices of items at Walmart got it ..Don’t even know what to say other then you have lot of time on your hands and pathetic...have a great day employee of competition bmw ;) .... PATHETIC!!!! I can write exactly your typical response of a pathetic looser who now can hide behind computer and fight with someone they don’t know about something they "supposedly " ;) have nothing to do with ....
Stacey
United StatesFirst off
#4Consumer Comment
Mon, March 02, 2020
Your complete and utter lack of the English language as well as the caps made this report a hard read. Second - if you were upset with the first visit then how come you went back??? You gave them a second chance? I never, EVER give any mechanic a second chance after the first screw up period. Also a "BUOLVA" (Bulova) watch does not cost that much unless it was top shelf which I find hard for believe (you can buy one at Walmart for 100 bucks) and if the watch was so sentimental then how come you left it in the car????? As well as money??? Most mechanics have a sign that states NOT responsible for theft etc etc. SO that is on you. As for the rest of your pathetic rant not even worth the time and NO I do not work for them but as a WOMAN I know better than to take any car to a dealership.
