Michael
Tuscumbia,#2Author of original report
Tue, May 17, 2005
Well, since I last posted everything has gone according to how others said it would. I received an email from a CIP rep confirming that they received my faxed confirmation and that I had met my requirements for the free TV. They sent one more email to follow up and said my order would be shipped within 3-4 weeks. Right around the 3 week mark I received a letter stating that a Sony 32" TV had been shipped and should arrive within a few weeks. At this point, I'm becoming quite optimistic about it's arrival. I'll post once more as soon as it arrives.
Michael
Tuscumbia,#3Author of original report
Mon, April 18, 2005
Thanks to the information I found on ripoffreport.com and to much persistence, I finally spoke to a live human on the phone at CIP. After trying random phone extensions at the prompt (in the range of 101-140), I happened to get Marty on phone. Marty, while very nice, works in development and unfortunately wasn't an individual who could directly assist me. Marty did, however, make sure that I got to speak to a live receptionist who he said would properly direct my inquiry. Sure enough, Marty put me though to Jasmine, who took down my information and assured me that someone with the Gift Redemption Center would return my call within 3-5 business days. A few days later, I had a voicemail from Summer with the Gift Redemption Center in which she instructed me to fax some form of confirmation (an invoice, confirmation email, or the like) to her attention and she would credit my account, and I would receive my TV within 3-4 weeks. Well, I faxed the confirmation today, so now we'll see what happens. But I must say that I am cautiously optimistic because my experience to this point sounds nearly identical to many of the others who've filed reports on this site who eventually received their gifts. As many others have said, PERSISTENCE is the key. I'll update again in a few weeks on whether or not I've received my gift.