- Report: #849606
Complaint Review: Cook's Heating & Aitr Conditioning - Internet
Reported By:
Former Employee -
Lake City, Florida, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Cook's Heating & Aitr Conditioning
1955 SW Main Blvd 32025 Internet, United States of America
Phone:
Web:
www.cooksair.com
Categories:
Business Rating:
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Cook's Heating & Aitr Conditioning I used to work for these guys and they are crooks for sure! Internet
I worked for this company for over a year and it made me sick to my stomach to see how they not only ripped consumers off - but bragged about it back at the office. Per the owner,"Jerry Cook", this company is all about selling units - whether you really need a new unit or not. If a minor repair is all that is needed you will still be told you need to replace your unit. Prices are about 2 X higher than the competition, and they in fact do try to sell you Xenon A/C units that are really Goodman units. There is no such thing as a Xenon unit.
It is a private label - and Cook's removes the Goodman label - then replaces it with the Xenon lable back at their warehouse, ala switch and bait! The owner never pulls permits as required by law before doing a job. He says it cost too much money, so instead he waits until he is caught by the law, then he pays a fine. And the very next job is a repeat - he does not pull a permit on it either. He just keeps paying fines. it is a neverending cycle and he finds himself in court about once a month.
It is true he is an endtimer and they don't think twice about lying to you - unless of course you are an endtimer too. As for his crew, none are trained or certified. They are all low paid and low skilled workers of which many have drug problems and criminal backgrounds which the owner chooses to ignore because they are cheap labor. Do yourself a favor and stay clear of this company. Better yet, do your community a favor and turn them in to the local television news station. This is by far the most corrupt and crooked company I have ever had the displeasure of working for. If sued for truth in advertising they would be forced to rename the company," SCAM Heat & Air".
It is a private label - and Cook's removes the Goodman label - then replaces it with the Xenon lable back at their warehouse, ala switch and bait! The owner never pulls permits as required by law before doing a job. He says it cost too much money, so instead he waits until he is caught by the law, then he pays a fine. And the very next job is a repeat - he does not pull a permit on it either. He just keeps paying fines. it is a neverending cycle and he finds himself in court about once a month.
It is true he is an endtimer and they don't think twice about lying to you - unless of course you are an endtimer too. As for his crew, none are trained or certified. They are all low paid and low skilled workers of which many have drug problems and criminal backgrounds which the owner chooses to ignore because they are cheap labor. Do yourself a favor and stay clear of this company. Better yet, do your community a favor and turn them in to the local television news station. This is by far the most corrupt and crooked company I have ever had the displeasure of working for. If sued for truth in advertising they would be forced to rename the company," SCAM Heat & Air".
