- Report: #780717
Complaint Review: Cooper Sterling Auction Services - toronto Ontario
Reported By:
Roman Portnoy -
Richmond, British Columbia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cooper Sterling Auction Services
1 Yonge Street,suite #1801, Toronto ,Ontario toronto, mSE 1W7 Ontario, United States of America
Phone:
1-416-800-1876
Web:
cooper sterling auction services
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cooper Sterling Auction Services Jim Mirkamani Cooper Sterling Auction Services sold me a fake Omega watch as an authentic one. toronto, Ontario
At the auction sale at the Delta Airport Hotel in Richmond,BC ,Cooper Sterling Services sold me a fake Omega Seamaster watch as an authentic for $2,464.00.
The watch did not keep the correct time and was completely stop working every night at approximately 3:00 am. I brought the watch to Rodeo jewellers to find out what was the problem. They could not fix the problem themselves and sent the watch to Omega in Toronto. Omega in Toronto after receiving the watch replied that the bezel on the watch is not manufactured by Omega and ,therefore,would not repair the watch.
I calledMr.Jim Markalani in Toronto on September 21,2011who sold me the watch to me at the auction sale in Richmond,BC advising him of the situation with the watch. He asked me to send him the Omega letter stating that the bezel is not authentic. I immediately send him the letter via fax, Rodeo Jewellers also send him the same letter from Omega in Toronto.
The next day I called Jim again and request the refund for the watch he sold me since the watch was not an authentic watch as represented and the certificate of authenticity states.
He promised to refund the money. I send him several e-mails confirming our telephone conversations and his promise to refund the money.
Nothing was done by Jim as promissed. Quit on the contrary,he was not answering any of the phones advertised on his business card. He basically disappeared into the thin air. I sent him several e-mails and received no replies at all.
I have contacted the City of Toronto.The City of Richmond and the Delta Airport Hotel and got nowhere with any of the institutions and the Delta Hotel. I was advised by both City of Toronto and the City of Richmond that Cooper Sterling Auction Services is not registered with any of these cities and therefore does not have a licence to conduct an auction business.
I would appreciate any help you can extend to me.
I am seriously thinking to pursue it through RCMP in Toronto and Richmond,BC.
Sincerely,
Roman P
(((REDACTED)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
The watch did not keep the correct time and was completely stop working every night at approximately 3:00 am. I brought the watch to Rodeo jewellers to find out what was the problem. They could not fix the problem themselves and sent the watch to Omega in Toronto. Omega in Toronto after receiving the watch replied that the bezel on the watch is not manufactured by Omega and ,therefore,would not repair the watch.
I calledMr.Jim Markalani in Toronto on September 21,2011who sold me the watch to me at the auction sale in Richmond,BC advising him of the situation with the watch. He asked me to send him the Omega letter stating that the bezel is not authentic. I immediately send him the letter via fax, Rodeo Jewellers also send him the same letter from Omega in Toronto.
The next day I called Jim again and request the refund for the watch he sold me since the watch was not an authentic watch as represented and the certificate of authenticity states.
He promised to refund the money. I send him several e-mails confirming our telephone conversations and his promise to refund the money.
Nothing was done by Jim as promissed. Quit on the contrary,he was not answering any of the phones advertised on his business card. He basically disappeared into the thin air. I sent him several e-mails and received no replies at all.
I have contacted the City of Toronto.The City of Richmond and the Delta Airport Hotel and got nowhere with any of the institutions and the Delta Hotel. I was advised by both City of Toronto and the City of Richmond that Cooper Sterling Auction Services is not registered with any of these cities and therefore does not have a licence to conduct an auction business.
I would appreciate any help you can extend to me.
I am seriously thinking to pursue it through RCMP in Toronto and Richmond,BC.
Sincerely,
Roman P
(((REDACTED)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
2 Updates & Rebuttals
Cooper Sterling Auctions
Toronto,Ontario,
UN VERIFIED STORY AGAIN
#2REBUTTAL Owner of company
Fri, November 01, 2013
This is why web sites like RIPOFF REPORT will never work, they let anyone publish absolutely anything without the proper verification mechanism in place.
First off all, here is Cooper Sterling Auctions Better Business Report, just click on the link.
http://www.bbb.org/kitchener/business-reviews/auctioneers/cooper-sterling-auctions-in-toronto-on-1202659
And now with respect to Mr. Roman Portnoy and his story, here are the facts:
Mr. Roman Portnoy president of AVION-MULTIPLEX CONSTRUCTION INC (as he claims) attended an Auction in Vancouver on April 10th, 2011. He bided on an Omega watch and was the winning bidder.
All watches sold by Cooper Sterling Auctions have one year LIMITED warranty wether pre-owned or new.
Shortly after Mr. Portnoy contacted Cooper Sterling Auctions having some concerns with the watch not keeping proper time, he was advised to ship the watch to Toronto for service however Mr. Portnoy for some reason believed he should be able to take the watch to whomever he so desires for Service and Cooper Sterling Auctions should pay any costs involved. Mr. Portnoy was offered a refund which he refused and insisted on having the watch serviced by a watch service place of HIS choice in VANCOUVER.
Cooper Sterling Auctions in an effort to proof its commitment to customer service agreed with Mr. Portony's demands, a quote of approximately $800.00 was provided by Rodeo Jewelers in West Vancouver (AUTHORIZED OMEGA DEALERS) and Cooper Sterling Auctions agreed to pay the charges upon completion of service with the condition that "COOPER STERLING AUCTIONS WILL NO LONGER HAVE ANY RESPONSIBILITY WITH RESPECT TO THE SAID WATCH" and it was all agreed upon by both sides.
The watch was services by RODEO JEWELERS in West Vancouver and a cheque in the amount of $800 and some change mailed to Mr. Portnoy.
Eight months later Mr. Portnoy contacted Cooper Sterling Auctions claiming the Bezel of the watch is not manufactured by Omega and as such demanding a full refund. Now without getting into the details of Mr. Portnoy's personality, he lack's manners, all together, no manners at all so, you can imagine as to how he would be talking to Cooper Sterling Auctions over the phone and, as such, even though he had taken the watch to somewhere else for service and, had it for almost one year Cooper Sterling Auctions eventually agreed to take the watch back, refund Mr. Portnoy minus the $800.00 Cooper Sterling Auctions had paid him to have the watch serviced by an "OMEGA AUTHORIZED DEALER OF HIS OWN CHOICE" which we had agreed after that the warranty offered by Cooper Sterling Auctions will no longer be valid (Mr. Portnoy agreed to this) and that Cooper Sterling Auctions will not be responsible for any other services required for this watch after that (Mr. Portnoy agreed to this as well).
Mr. Portnoy did not agree to pay back the $800, he demanded a full refund and argued he has the right to keep the $800.00 as well.
Cooper Sterling Auctions did not accept Mr. Portnoy's offer.
Mr. Portnoy took his case to Better Business Bureau which sided with Cooper Sterling Auctions.
Mr. Portnoy then started printing lies and made up stories on web sites such as this one (RIPOFF REPORT) Cooper Sterling Auctions simply had no choice but to publish its side of the story.
And finally Mr. Portnoy did the absolute unbelievable; he filed an action with the small claims court in BC, wrote the wrong address on the service envelope, naturally Cooper Sterling Auctions did not receive notice of his action, he then filed an affidavit of service which contained the correct address (he simply mailed the notice to the wrong address and lied to the court that it was sent to the correct address). He was then awarded default judgment which, he served upon Cooper Sterling Auctions to the correct address.
Cooper Sterling Auctions was forced to file a motion requesting the judgment be dismissed and case be re opened.
During the motion hearing Mr. Portnoy almost convinced the court that had done nothing wrong till he mistakenly gave the actual envelope that was spouse to have been received by Cooper Sterling Auctions to the Judge then, the judge simply asked "WHY DO YOU HAVE THIS WITH YOU IF IT WAS MAILED TO COOPER STERLING AUCTIONS" the wrong address on the envelop was also brought to Mr. Portnoy's attention. Lier was caught. Judgment dismissed, case reopened.
This is the story, this is what happened.
Cooper Sterling Auctions
Cooper Sterling Auctions
Toronto,Ontario,
ANOTHER RIPOFF REPORT UN VERIFIED ONE SIDED UNFAIR STORY
#3REBUTTAL Owner of company
Fri, November 01, 2013
This is why web sites like RIPOFF REPORT will never work, they let anyone publish absolutely anything without the proper verification mechanism in place.
First off all, here is Cooper Sterling Auctions Better Business Bureau Report, just click on the link.
http://www.bbb.org/kitchener/business-reviews/auctioneers/cooper-sterling-auctions-in-toronto-on-1202659
And now with respect to Mr. Roman Portnoy and his story, here are the facts:
Mr. Roman Portnoy president of AVION-MULTIPLEX CONSTRUCTION INC (as he claims) attended an Auction in Vancouver on April 10th, 2011. He bided on an Omega watch and was the winning bidder.
All watches sold by Cooper Sterling Auctions have one year LIMITED warranty wether pre-owned or new.
Shortly after Mr. Portnoy contacted Cooper Sterling Auctions having some concerns with the watch not keeping proper time, he was advised to ship the watch to Toronto for service however Mr. Portnoy for some reason believed he should be able to take the watch to whomever he so desires for Service and Cooper Sterling Auctions should pay any costs involved. Mr. Portnoy was offered a refund which he refused and insisted on having the watch serviced by a watch service place of HIS choice in VANCOUVER.
Cooper Sterling Auctions in an effort to proof its commitment to customer service agreed with Mr. Portony's demands, a quote of approximately $800.00 was provided by Rodeo Jewelers in West Vancouver (AUTHORIZED OMEGA DEALERS) and Cooper Sterling Auctions agreed to pay the charges upon completion of service with the condition that "COOPER STERLING AUCTIONS WILL NO LONGER HAVE ANY RESPONSIBILITY WITH RESPECT TO THE SAID WATCH" and it was all agreed upon by both sides.
The watch was services by RODEO JEWELERS in West Vancouver and a cheque in the amount of $800 and some change mailed to Mr. Portnoy.
Eight months later Mr. Portnoy contacted Cooper Sterling Auctions claiming the Bezel of the watch is not manufactured by Omega and as such demanding a full refund. Now without getting into the details of Mr. Portnoy's personality, he lack's manners, all together, no manners at all so, you can imagine as to how he would be talking to Cooper Sterling Auctions over the phone and, as such, even though he had taken the watch to somewhere else for service and, had it for almost one year Cooper Sterling Auctions eventually agreed to take the watch back, refund Mr. Portnoy minus the $800.00 Cooper Sterling Auctions had paid him to have the watch serviced by an "OMEGA AUTHORIZED DEALER OF HIS OWN CHOICE" which we had agreed after that the warranty offered by Cooper Sterling Auctions will no longer be valid (Mr. Portnoy agreed to this) and that Cooper Sterling Auctions will not be responsible for any other services required for this watch after that (Mr. Portnoy agreed to this as well).
Mr. Portnoy did not agree to pay back the $800, he demanded a full refund and argued he has the right to keep the $800.00 as well.
Cooper Sterling Auctions did not accept Mr. Portnoy's offer.
Mr. Portnoy took his case to Better Business Bureau which sided with Cooper Sterling Auctions.
Mr. Portnoy then started printing lies and made up stories on web sites such as this one (RIPOFF REPORT) Cooper Sterling Auctions simply had no choice but to publish its side of the story.
And finally Mr. Portnoy did the absolute unbelievable; he filed an action with the small claims court in BC, wrote the wrong address on the service envelope, naturally Cooper Sterling Auctions did not receive notice of his action, he then filed an affidavit of service which contained the correct address (he simply mailed the notice to the wrong address and lied to the court that it was sent to the correct address). He was then awarded default judgment which, he served upon Cooper Sterling Auctions to the correct address.
Cooper Sterling Auctions was forced to file a motion requesting the judgment be dismissed and case be re opened.
During the motion hearing Mr. Portnoy almost convinced the court that had done nothing wrong till he mistakenly gave the actual envelope that was spouse to have been received by Cooper Sterling Auctions to the Judge then, the judge simply asked "WHY DO YOU HAVE THIS WITH YOU IF IT WAS MAILED TO COOPER STERLING AUCTIONS" the wrong address on the envelop was also brought to Mr. Portnoy's attention. Lier was caught. Judgment dismissed, case reopened.
This is the story, this is what happened.
Cooper Sterling Auctions
Report Attachments
