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  • Report:  #1124948

Complaint Review: Corporate Office:Tracfone WirelessINC - MIAMI Florida

Reported By:
Gilbert Murillo - COVINA, California,
Submitted:
Updated:

Corporate Office:Tracfone WirelessINC
9700 NW 112TH AVENUE MIAMI, 33178 Florida, USA
Phone:
305-640-2000
Web:
www.tracfone.com
Categories:
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On Wednesday the 19th of February 2014 ,I called Tracfone.The number was on the back of the phone card I recently purchased at;7-Eleven.The store I purchased the phone card from was in:Oceanside California zip code:92057.The address is:4625 Frazee Rd Oceanside CA 92057.The price of the phone card was:$29.99.The scratch off number is:208591076900750.According to the various names that I will list indicated this phone card would provide double minutes.The phone card was purchased for my other Tracfone.Phone number:( (((REDACTED))).Serial number:354082055945521.The sim number is:89014104256481349817.Prior to calling this company about a problem with my other Tracfone this cell phone had:272 minutes.The minutes were added to cell phone:(((REDACTED))).Prior to adding these minutes the cell phone already had: 60 minutes.To suppot this claim : I would easyily volunteer for:(1)no.lie.m.r.i.com (2) California Evidence Code:801.70 .This is sodium pentathal or the lie truth serum. (3) Also ;California Code of Evidence Section:795.With these pre-requsites: Bare footed so I can't put thumb tacks, with a blood and urine test.Plus to be filmed live on :You Tube.Just to prove what I am saying is truth. My accussers will refuse.This will show :( reasonable doubt).I spoke with many representatives not one even helped.This cell phone :( (((REDACTED))) had 272 minutes prior to me calling :TRACFONE. The reason that I called TRACFONE was because my other TRACFONE accidently got wet.The other :TRACFONE had 120 minutes on it.THE:IMEI NUMBER IS:356622/04/198610/1.THE SERIAL NUMBER LISTED IS: RPGB158612P.NOTE:This is listed under the bar code on the back inside of the :TRACFONE. Also;To the far right is:11.01.Under this it reads made in China.The listed SIM card number is:TF64SIMC4.This is listed at the top of the sim card from Cell phone:(((REDACTED))). Note: under this number is: 89014103213695801159.The battery is also made in China.From a company named:SAMSUNG.Top number is: AB463446BA.The serial number of this battery is:AA1ZC243S/1-B. To the far right is: JK.This cell phone from: TRACFONE completly died when it was accidently wet.This cell phone had:120 minutes on it. I called TRACFONE and explained my problem. I asked if they could not fix this TRACFONE ,please transfer my 120 minutes from this TRACFONE to my other TRACFONE>The other TRACFONE is (((REDACTED))). Note: instead of them trasfering my minutes from the bad TRACFONE ,these incompentent employees removed all the TRACFONE minutes from: TRACFONE :( 714)331-5704.I even spoke to a female named :Sophia.She claimed she was a supervior.She stated she would be able to help me.She put and left me on hold.Then I received a busy noise.Its unknown if she hung up on me>This call was made between :11:00 and 12:00 p.m. afternoon on :Feb 19th 2014.This is fraud,petty theft, misrepresentation. I will post negative blogs on every  establishment that sells these phones.I will and may never recover the money for the cell phones or the minutes. However: Will do my very best to post blogs on :Yelp,citisearch,yellow pages. Even if they filter them. Next after this will do my best to report this company to the better buisness bureu.

Also; Any and all :Consumer Affairs web sites.Why? So they consider mistreating another consumer.What is my evidence? I will keep the phones even if I can't use them .To show any and all news reporters.Next: Will volunteer if needed for: (((REDACTED LANGUAGE))) 1)no.lie.m.r.i.com  (2) Calif Code of Evidence :801.70 .The lie truth serum,based on body weight. (3) Calif Code of Evidence Section:795.This is hypnosis .By a licensed crediblbe licensed state hypnotist>With these pre-requsites:Bare footed so I can't put thumb tacks,a blood and urine test.Plus: Volunteer to be filmed during these listed exams on:You Tube.To support what I am saying.These are the names provided of the employees pertaining to the names they provided me: Annie ,Suzzy,Edwin, Sinthia or Cinthia,Josaphine,Bedford,MileanSupervisor: Sofia.She put me on hold and lied to me .She indicated she would resolve the issue: She kept saying:"Just wait,just wait,just wait".Then I received a busy sound.As if she hung up on me.No minutes were added to my phone.The other phone representative that are (((REDACTED))) are: Natasha,supervisor :Nickoto .Plus: another that possibly did not want to pronounce her name correctly. Cerrean.The phone summory of this disgusting rip off comany will show a cetain phone call came from:Oceanside Calif.At: 4:57 P.M.I hope this company gets sued,civily.Very bad customer service.Thieves they stole my minutes .Plus:Removed all service on cell phone:(((REDACTED))) The total minutes this cell phone should have is: 392. 



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