- Report: #771040
Complaint Review: Coughlin Kia of Newark - Newark Ohio
Reported By:
Rebel -
newark, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Coughlin Kia of Newark
1118 Mount Vernon Road Newark, 43055 Ohio, United States of America
Phone:
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Coughlin Kia of Newark Dishonest Thieves Newark, Ohio
Coughlin Kia of Newark. Is a bunch of thieves who are only out to get money. They had called me wanting me to bring in my vehicle for a recall. I took the vehicle over. Nothing was wrong with the vehicle when I took it to them. They sthold me that they would have it done the next day, The next day comes around they have yet to look at it. Finally the next day they call and said the vehicle was done to come pick it up.
When i had got in the vehicle the engine light was on and the air bag light was on. I waited there for over an hour, While they hooked the pc up to it. They whole time i was there they were constantly lying to me telling me that they had nothing to do with it. I ended up getting pissed from all tere lies and cover ups and got of waiting and they told me they didn't knwo why the lights were on and it would be ready the next day, so I left.
The next day comes around and i didn't get a phone call. So I went over there to see what was going on. Come to find out they didn't even look at it. 3 days had passed and i finally got a call from them saying they fixed the vehicle and it was ready to be picked up. When i went to go pick up the vehicle I had to pay to get it. They guy told me to my face that the lights wasn't there fault and that "They are not responsible for vehicles parked on there property."
Be warn! From talking to other people this company has also done this to other people! What turned out to be a safety recal ended up so far costing me a lot of money and i ahve yet to take it to my mechanic to see if the even acutally did anything to it. Extremely annoyed that the fact that i thought they were doing something good by checking up on a recall to only find out they were out to screw people. Not only are they being dishonest and thieves to consumers, I would imagine there also doing this to the major kia company!
To the ones reading this. Who have had problems in the past with company, always remember that Karma always wins!
When i had got in the vehicle the engine light was on and the air bag light was on. I waited there for over an hour, While they hooked the pc up to it. They whole time i was there they were constantly lying to me telling me that they had nothing to do with it. I ended up getting pissed from all tere lies and cover ups and got of waiting and they told me they didn't knwo why the lights were on and it would be ready the next day, so I left.
The next day comes around and i didn't get a phone call. So I went over there to see what was going on. Come to find out they didn't even look at it. 3 days had passed and i finally got a call from them saying they fixed the vehicle and it was ready to be picked up. When i went to go pick up the vehicle I had to pay to get it. They guy told me to my face that the lights wasn't there fault and that "They are not responsible for vehicles parked on there property."
Be warn! From talking to other people this company has also done this to other people! What turned out to be a safety recal ended up so far costing me a lot of money and i ahve yet to take it to my mechanic to see if the even acutally did anything to it. Extremely annoyed that the fact that i thought they were doing something good by checking up on a recall to only find out they were out to screw people. Not only are they being dishonest and thieves to consumers, I would imagine there also doing this to the major kia company!
To the ones reading this. Who have had problems in the past with company, always remember that Karma always wins!
2 Updates & Rebuttals
Retired Military
Hebron,Ohio,
Coughlin Kia Newark Ohio
#2General Comment
Fri, November 08, 2013
Greetings to all who read this note!!
There is as far as I can tell just one negative report for Coughlin Kia of Newark, Ohio and it has to do with one individual. I am assuming that he was a "he" as the handle used in the post was by "REBEL". It seems as though he had a minor problem with his vehicle and believed that Coughlin compounded his problems or at least added to them and created more expense for him.
Along the lines of 15 months ago, I purchased a BRAND NEW 2013 Kia Sorento from the same dealership and my sales rep was JIM MILLER. About 15 years ago when I was in a period of "financial stress", JIM MILLER was working (selling cars) at Indian Mound Pontiac Mazda which at that time was a new car dealership but is now gone by the wayside.
I needed a car to get to work so I could support my family but had limited funds available. As I walked around what I call the "skid row" of used vehicles..........you the ones.............they may start today but ya don't know about tomorrow. The salesman came out of the building with a friendly greeting and JIM MILLER was and still is his name.
Jim asked me what I was looking for and I replied...........something CHEAP as I only had $500.00 cash to work with and any payments were out of the question. He and I wandered around the used vehicle section for some time until we came across one that had $499.99 on the windshield. The final price with tax, title, fees, and tags was a little over $600.00 but I had only $500.00 to work with. The bottom line is that after Jim reworked the numbers.......the dealership took a loss on the sale and JIM MILLER threw in the ONE CENT because the final price to me was $500.01 and ya just can't get any better than that!!!
If you are in need of a car, go see Jim Miller at Coughlin Kia in Newark Ohio as he will put you in a vehicle and do it cheap. During the past 15 months or so, I have had several oil changes done at Coughlin Kia of Newark, Ohio and the last did cause me some concern. As with the posting by "REBEL" the service department price seemed out of line.
I was told that the rear wheels were out of alignment and I was quoted a price of "about" $120.00 plus tax and shop fees to correct the problem on my new vehicle. I said no thanks but immediatley went to STRAIGHT LINE AUOTMOTIVE in Heath, Ohio.......about 9 miles away and on my way home. They confirmed that there was a problem and did a complete 4 wheel alignment in about 25 minutes for a little LESS THAN $65.00 including taxes and shop fees!
Rebel
newark,Ohio,
United States of America
Coughlin Kia of Newark
#3Author of original report
Thu, September 01, 2011
Issue has been resolved. Thanks to the Operations director Pat Davis!
