- Report: #373248
Complaint Review: Countrywide Home Loans - Simi Valley California
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Countrywide Home Loans
Mt. McCoy Station Post Office Simi Valley, 93065 California, U.S.A.
Phone:
866-4515895
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Countrywide Home Loans Fmr. Employee sold our unauthorized personal information to a third party!!! Simi Valley California
On September 6, 2008 we were notified by Countrywide Home Loans that a former employee breached information on many of Countrywide's customers to a third party. My question is WHAT exactly, besides giving us two years free credit monitoring, is Countrywide going to do about this?
This can potentially ruin many of Countrywide's customer's lives, and they think that two years of credit monitoring will suffice?? The thieves will just be warming up!!
Do we, as consumers, after surviving the mortgage crisis, how have to just "put-up" with this? How would the "fat-cat" executives at Countrywide like thier personal information breached?
You spend a lifetime working on your good credit, and good name, only to have it breached, just like that? Where is a company's personal responsibility?
And, why don't we get specific information on who the thief is, & the ongoing investigation. Maybe some of us affected would like to see that these people pay for their crimes. And, what is the District Attorney doing for us? Not just for the state , but for us? Can we get a lawsuit together, so that we can oversee our needs? Certainly, due to this injustice, many of us will pay for this, many years to come. Countrywide, and the District Attorney's office overseeing this case should contact each and every one of us, in writting, expressing our rights.....not just giving us two measley years credit monitoring. As our District Attorney, we DEMAND that you send us information on our rights. Where is your responsibility to us? We should band-together, because who knows who now has YOUR personal information, and WHAT they will do with it. We should be compensated for this breach of trust!!!
Madashell
Palmdale, California
U.S.A.
This can potentially ruin many of Countrywide's customer's lives, and they think that two years of credit monitoring will suffice?? The thieves will just be warming up!!
Do we, as consumers, after surviving the mortgage crisis, how have to just "put-up" with this? How would the "fat-cat" executives at Countrywide like thier personal information breached?
You spend a lifetime working on your good credit, and good name, only to have it breached, just like that? Where is a company's personal responsibility?
And, why don't we get specific information on who the thief is, & the ongoing investigation. Maybe some of us affected would like to see that these people pay for their crimes. And, what is the District Attorney doing for us? Not just for the state , but for us? Can we get a lawsuit together, so that we can oversee our needs? Certainly, due to this injustice, many of us will pay for this, many years to come. Countrywide, and the District Attorney's office overseeing this case should contact each and every one of us, in writting, expressing our rights.....not just giving us two measley years credit monitoring. As our District Attorney, we DEMAND that you send us information on our rights. Where is your responsibility to us? We should band-together, because who knows who now has YOUR personal information, and WHAT they will do with it. We should be compensated for this breach of trust!!!
Madashell
Palmdale, California
U.S.A.
3 Updates & Rebuttals
Micheal
Atlanta,Georgia,
U.S.A.
So Called Free Credit Report Scam
#2Consumer Comment
Wed, October 15, 2008
Countywide also sent me the same letter stating that an employee (now fired) had sold personal information to an unknown third party. No adiional information on who when or what was offered or is made available. Anyone who has a similar letter should keep it for future Lawsuits ! Countrywide offerred to provide at no charge a free credit monitoring srvice, by CONSUMERINFO.COM. This is a subsidiary of EXPERIAN. (see the many complaints against EXPERIAN on ripoffrepot.com.) The signup process for this service repeatedly tried to con me into subscribing to a variety of paid (NOT FREE) services. The signup is constantly trying to lead the consumer into signing up for other services. Avoiding these is very difficult. Afrter I finally completed the Application for the FREE Service, I discovered it is limited to a once a month notification of any changes on my credit record. But in order to get any details on these changes I mst pay for the report. A pretty SLEAZY and SNEAKY way to do business. The FREE service is actually available to anyone so Countrywide has really not provided anything. Note also that FREECREDITREPORT.COM is an even Sneakier susidiary of Experian. You can get one free annual report from each Ctedit Bureau at www.annualcreditreport.com
Hatestupidpeople
Fort Worth,Texas,
U.S.A.
Read the LATIMES and many other sources
#3Consumer Suggestion
Sat, September 20, 2008
I too recvd one of these letters from Countrywide. I too pay all my bills on time and have an excellent credit rating. But if you read the news articles from the Spokesperson of the FBI. It was a Marketing file that was sold over a time period. Whats a Marketing File you say... here it is.... A marketing file is simply a Sales lead file normally sold by any other company to every other company Legally. It just so happens that Countrywide never sold these files, and by this stupid formaer employee doing so for profit or not breached the company policy and your privacy they tried to hold private. It was not sold to anyone on the street corner, actually sold to 3rd party Mortgage lenders, brokerage firms. Everget those stupid car warranty letters about how this car you own with VIN# blank is about to expire and you should sign up with this company to get covered.. Guess what, your dealership and the finance company sold that info... Same thing.... I feel just fine and will watch my credit for free and I have always had fraud blocks on my credit anyway. I am very relaxed, at least they told you about it vs hiding it inside. Thanks eveyone...
Laura
Carol Stream,Illinois,
U.S.A.
Countrywide Theft Update
#4Consumer Suggestion
Tue, September 16, 2008
I had posted our tale of Countrywide woe earlier on this site. My husband and I have both worked incredibly hard to maintain our good credit over the years. We pay our bills before they are due, do not spend beyond our means, and have gladly sacrificed expensive vacations and other possessions so that we can enjoy the American dream of home ownership. All of this is now being threatened, thanks to Countrywide. We investigated Countrywide's "generous" gesture of offering credit monitoring through Triple Advantage and have decided that this is not enough. We have now had to close all of our bank accounts and go through the arduous process of notifying everyone and everything previously connected to them. Even this may not protect us - and the potential for further ID theft could go on for YEARS to come. We feel violated, and don't know if we'll ever feel financially safe again. I agree with the OP that more specific information from leadership at Countrywide is needed to reassure the millions who have been compromised.
