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  • Report:  #661045

Complaint Review: Cowboom.com - San Diego Internet

Reported By:
shocked - San Diego, California, United States of America
Submitted:
Updated:

Cowboom.com
San Diego, Internet, United States of America
Phone:
888.602.6963
Web:
www.cowboom.com
Tell us has your experience with this business or person been good? What's this?
No where in the ad describing this does it say it comes without the faceplate. In fact, the faceplate is pictured in the image.  What a ripoff strongly suggest avoiding this retailer.


1 Updates & Rebuttals

Ronny g

North hollywood,
California,
USA
So return it...

#2Consumer Comment

Fri, November 12, 2010

They offer a 30 day return policy on anything they sell. They are supposed to state in the listing what parts are missing. So if it was missing the faceplate and the ad did not say so..they messed up, it happens.

CowBoom Returns

At CowBoom.com we want to make sure you are completely satisfied with your purchase. Any product we sell can be returned for a refund within 30 days of receipt.
Basic Criteria


All items returned must include the following:


  1. Same product (matching model and serial number) in same condition as purchased.
  2. Any retail packaging and accessories received with the item must be returned (cables, manuals, instructions booklets, warranty information, etc).
  3. A valid CowBoom RMA (Return Merchandise Authorization) number must be on the shipping label.
  4. Items must be shipped back within 30 days of the original delivery date.
  5. Items returned must use our carrier (and shipping label) to qualify for free return shipping.
  6. Items returned more than 30 days after original delivery date will be denied a refund.
  7. Returned items that are damaged in transit as a result of improper of insufficient packaging will be denied. Be sure to package your return properly!
  8. Refunds may take 7 to 10 business days to be processed after the receipt of your RMA. It may take even longer to receive your funds depending on the policies of your bank, credit card , or other source of funds.

If you would like to make a return, please click here to login


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