- Report: #44309
Complaint Review: Cross Country Bank - Boca Raton Florida
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Author Not Confirmed
Why?
Cross Country Bank
P. O. Box 310711, Boca Raton,fl, 33431 Boca Raton, Florida, U.S.A.
Phone:
800-225-5030
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cross Country Bank ripoff Boca Raton Florida
In October of 2002 I was charged a $30 fee for a returned check. The check was never returned for insufficient funds. I faxed and mailed my bank statements 3 times to have the $30 credited to my account. Due to Cross Country Banks error, the $30 charge caused my account to exceed my line of credit for which I was charged an additional $30. I have still gotten no satisfaction from anyone and every month since I have incurred a $30 over limit fee.
There is no one at Cross Country Bank that cares about the customer. Supervisors I have spoken to, have been more rude and useless than their customer service representatives. I finally just gave up trying. I don't have the time or energy to keep fighting with these people. I am sure they figured that eventually I would get tired of calling, to be put on hold eternally, mailing and faxing information with no results. They were right!!
Linda
sunrise, Florida
U.S.A.
There is no one at Cross Country Bank that cares about the customer. Supervisors I have spoken to, have been more rude and useless than their customer service representatives. I finally just gave up trying. I don't have the time or energy to keep fighting with these people. I am sure they figured that eventually I would get tired of calling, to be put on hold eternally, mailing and faxing information with no results. They were right!!
Linda
sunrise, Florida
U.S.A.
