- Report: #22230
Complaint Review: Cross Country Bank - Wilmington Delaware
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Author Not Confirmed
Why?
Cross Country Bank
800 Delaware Ave. Wilmington, 19801 Delaware, U.S.A.
Phone:
800-636-8191
Web:
N/A
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Business Rating:
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Cross Country Bank I had a settlement with the company that they did not satisfy deceptive company Wilmington Delaware
In May of 2001, I made a final payment of $60 to cross country bank. I had a settlement with them that they would waive the balance of $150 upon receiving the $60 (they took the $60 directly out of my checking account). After this, I never rec'd a letter or a $0 balance bill, but assumed everything was taken care of because I was never again contacted by Cross Country bank.
In October of 2001, I was contacted by their collection department. They stated that I still owed the $150 balance and expected me to pay. On November 5th, 2001, I spoke with a gentleman who agreed that the balance was settled and it showed up as a computer error. He agreed to have it corrected if I could fax him proof of the $60 deduction from my checking account, which I did. I never again heard from them, assuming, once more, that the matter was now (finally!) settled and the balance corrected.
On June 6, 2002, I received a call from a legal company stating Cross County now has a claim against me for the $150 balance that was satisfied/settled in May of 2001. Again, this was agreed to by a Cross Country representative in November of 2001 and I was told it would be corrected. My credit is now ruined and I have a claim against me for money I've been told more than twice I don't owe!
Sarah
So. Burlington, Vermont
In October of 2001, I was contacted by their collection department. They stated that I still owed the $150 balance and expected me to pay. On November 5th, 2001, I spoke with a gentleman who agreed that the balance was settled and it showed up as a computer error. He agreed to have it corrected if I could fax him proof of the $60 deduction from my checking account, which I did. I never again heard from them, assuming, once more, that the matter was now (finally!) settled and the balance corrected.
On June 6, 2002, I received a call from a legal company stating Cross County now has a claim against me for the $150 balance that was satisfied/settled in May of 2001. Again, this was agreed to by a Cross Country representative in November of 2001 and I was told it would be corrected. My credit is now ruined and I have a claim against me for money I've been told more than twice I don't owe!
Sarah
So. Burlington, Vermont
1 Updates & Rebuttals
April
Waldorf,Maryland,
Did you get their
#2Consumer Suggestion
Fri, June 07, 2002
Unfortunatly, this is just another scam. Imagine, getting harassing phone calls and collection letters for a card you never even had. My husband did. We had moved, he never applied for their card, and apparently, they sent him one anyway and to our old address. they started calling all hours. One time a lady named Cindy at their office calls and leaves this message on our recorder, "Hi, Dale, it's me Cindy. Where are you? I really need to talk to you. Then the dumb B**** leaves a number." So, guess who called back? Needless to say, I doubt they'll ever get her to pull that crap again. They stopped calling and mailing him after we filled a harassment report against them. Then Yesturday, he gets a credit application in the mail. (Making it look important)The application was for 9.9 APR til 2004 and made it sound like every other bull crap application. Then in little print it reads, your balance with Cross Country Bank will be put onto this new card, blah, blah, blah. It was a Capital One/ Cross Country Bank Credit Card. Unbelievable huh? It gets better, then it goes on to say that if your balance is over your credit limit, when you pay the remaining $50 on your account, you can start to use the card for purchases. Now that is a scam if I've ever heard one. But, we'll take care of this. If need be we'll file suits against them, I really don't care at this point.
