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  • Report:  #1507677

Complaint Review: CVS - Minute Clinic - San Jose California

Reported By:
Morris - Sunnyvale, California, United States
Submitted:
Updated:

CVS - Minute Clinic
1800 Saratoga Avenue San Jose, 95129 California, United States
Phone:
866-389-2727
Web:
N/A
Categories:
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CVS advertises COVID testing for Travel. It is an out of pocket $139 and it says that results are usually available within 1-2 days. This is BS business practice. They do not prioritize this sort of tests despite what is on the line for travelers who need a test 72 hours prior to travel.

I did not get my results within 72 hours and therefore had to pay a transfer fee for my flight and a XpresCheck fee of $200 for a COVID test that was processed in 75 minutes. CVS accepts no responsibility for this and will not refund the $139 paid. I WILL NOT SHOP AT CVS EVER AGAIN GIVEN THEIR TREATMENT.



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