- Report: #207012
Complaint Review: Cyberhome Entertainment - Fremont California
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Author Confirmed
Why?
Cyberhome Entertainment
48350 Fremont Boulevard Fremont, California, U.S.A.
Phone:
510-743-6253
Web:
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Cyberhome Entertainment ripoff four bad DVD recorders Fremont California
On 4/13/05 I purchase a Cyberhome DVD Recorder 1500 from Target.com. Two months after I purchase it, it was not working. I called Cyberhome and they tried to resolve the problem via telephone and email. They instructed me to ship the unit back to them for repair. I was notified later, they were shipping me a new unit.
On or about March, 2006 the replacement unit they sent me was given a "no disc message" even though there was a disc. Again I called Cyberhome and they instructed me to ship the unit to them. After three months I did not hear anything and final someone contact me to say they were going to ship another one which they did. They did not have a 1500 so they sent me a cheaper one (a 1600).
I was frustrated with the whole thing and bought another brand DVD recorder and decided to try to sell the replacement 1600 on eBay which I did. A few weeks later I get an email from the person who bought this unit telling me they were getting a no disc error. I had to refund their money and again had another DVD recorder which did not work.
Linda
Drexel Hill, Pennsylvania
U.S.A.
On or about March, 2006 the replacement unit they sent me was given a "no disc message" even though there was a disc. Again I called Cyberhome and they instructed me to ship the unit to them. After three months I did not hear anything and final someone contact me to say they were going to ship another one which they did. They did not have a 1500 so they sent me a cheaper one (a 1600).
I was frustrated with the whole thing and bought another brand DVD recorder and decided to try to sell the replacement 1600 on eBay which I did. A few weeks later I get an email from the person who bought this unit telling me they were getting a no disc error. I had to refund their money and again had another DVD recorder which did not work.
Linda
Drexel Hill, Pennsylvania
U.S.A.
