- Report: #808256
Complaint Review: Dataretrieval.com - Internet
Reported By:
jenna -
san francisco, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dataretrieval.com
355 South Grand Ave Ste 2544 90071 Internet, United States of America
Phone:
(323) 656-2600
Web:
www.dataretrieval.com
Categories:
Business Rating:
(0)
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Dataretrieval.com broke my laptop, took deposit without delivering results Internet
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Data Retrieval is a terrible company. They charged me an enormous deposit $322.00 without delivering any results. My data was never recovered and in the two month process they broke my laptop.
After they sent me my broken laptop I complained about it's condition. They denied all responsibility and blamed it on me, and on fedex delivery service. They didn't apologize a single time for breaking my computer or for the inconvenience of the entire experience.
They also didn't retrieve any of my data after collecting my deposit. These people are scam artists who just take people for their money.
After they sent me my broken laptop I complained about it's condition. They denied all responsibility and blamed it on me, and on fedex delivery service. They didn't apologize a single time for breaking my computer or for the inconvenience of the entire experience.
They also didn't retrieve any of my data after collecting my deposit. These people are scam artists who just take people for their money.
1 Updates & Rebuttals
From DataRetrieval.com
Shaker Heights,Ohio,
United States of America
We are always ready to resolve if your case is genuine!
#2REBUTTAL Owner of company
Mon, December 19, 2011
I am very sorry if you have had a bitter experience. We delight in offering quality and expedited data recovery services and solutions that are priced reasonably. I feel it is my responsibility to make things right if your complaint is genuine. I am not certain of what occurred as far as your case is concerned, but I would be more than happy to discuss with you so as to find if my company has overlooked your case, or you have misconceived our service inadvertently. DataRetrieval.com always endeavors to make customers happy and satisfied by providing the best possible data recovery services and solutions at reasonable rates for all types of data loss issues.
Thanks
