- Report: #517139
Complaint Review: David #3682 - Salesman Scher Tire - Riverside California
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Author Not Confirmed
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David #3682 - Salesman Scher Tire
5110 Arlington Ave., Riverside, CA 92504 Riverside, 92504 California, United States of America
Phone:
9517851000
Web:
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David #3682 - Salesman Scher Tire Scher Tire, Inc. Intimidation tactics, Ripoff mind set, Fraud, Misrepresentation of Company responsibilities. Riverside, California
I brought my car into the Scher Tire auto shop on Arlington in Riverside, on October 11, 2009 at 9:00 a. I told David #3682 that I ONLY wanted him to check the brakes because I applied the pedal and the brake pedal went all the way to the floor. I confirmed that the brake inspection was free. About 1 hour later David #3682 calls me and tells me it will cost $1,768.25. I told him NO, please put my car back together. I went there approximately 1 hour later and my car was still up on the lift. I asked him why and he said he didn't have anyone available to put it back together. I saw 3 mechanics and I was upset and asked why he didn't put it back together. I let him know that the $1,768.25 was a ripoff and I wanted my car put back together now. He immediately said in a loud voice: "Oh, you want me to take the man from working on this customer's car and put him on yours?" I told him I was not telling him that, and the customer he was using like a pawn was getting upset. The poor customer had been waiting 3 days for his car to be worked on, according to David #3682, and David #3682 kept repeating the previous statement over and over and I could see the elderly customer beginning to really get upset. Well, I knew David #3682 was doing that on purpose as an intimidation tactic, so because I didn't want the elderly customer getting more upset, I told David to call me when my car was ready. He called at 5:00 pm told me to come down there, upon my arrival my car still wasn't put back together so David #3682 made me wait approximately another 15 minutes. Then, he wanted me to pay them $9.50 for the vehicle inspection. It seems while I thought David #3682 understood my request for only a brake inspection, he had me sign for a "Vehicle Inspection". That was bad enough, but then I went to Pep Boys just around the corner. I have a separate complaint against Pep Boys, Inc.
The underhanded intimidation tactics and using another customer in his ploy to intimidate me makes a severe misrepresentation of the manager. After all, these managers are supposed to be an extension of their main corporation. This one stinks!
The underhanded intimidation tactics and using another customer in his ploy to intimidate me makes a severe misrepresentation of the manager. After all, these managers are supposed to be an extension of their main corporation. This one stinks!
