- Report: #1383472
Complaint Review: DC Pool - Medford New York
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Author Confirmed
Why?
DC Pool
Medford, Medford, New York, USA
Phone:
6317589180
Web:
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DC Pool Dennis and Lou On may 24,2017,Lou from DC pool arrived to open the pool. He assured me that everything was under control and he would complete the opening because I needed to go out.the next day the pump was leaking.i called and they came within the next day to fix it due to the rainy weather,we didn't go into the pool until June 11th.at that time we discovered that although the pool ladder was in,it had not been bolted down.this resulted in using the ladder and having it come right out.my daughter banged her head because of this.we did not have the hardware to bolt it in ourselves because DC took it when they closed the pool.i spoke to Dennis the following day and he told me that he would send someone on Thursday, June 15th..it is July 6th and no one has come despite many phone calls to DC and their promises that someone will takes care of it..at this point they will not take my calls..this business is very disorganized and they were happy to take my money for the pool opening but their job was incomplete and they can't be bothered to correct it.DO NOT USE Medford New York
On may 24, Lou from DC pool came to do my pool opening.Due to the rainy weather we didn't use the pool until June 11th. at that time we discovered that the pool ladder was put in but not bolted down.the ladder came out when my daughter was using it.on June 12th I called Dennisand he said that he will send someone out on June 15th.. it's July 6thand no one has shown up.. despite repeated calls to DC and their promises to come. This was a pool opening paid for in cash and the job was incomplete.DC cannot be bothered correcting it.. very disorganized business. Do not use
