- Report: #440656
Complaint Review: Dealer Services - N.C.W.C. - Allenhurst New Jersey
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Author Confirmed
Why?
Dealer Services - N.C.W.C.
P.o. Box 223 Drawer 469 Allenhurst, 07711 New Jersey, U.S.A.
Phone:
732-918-9299
Web:
N/A
Categories:
Business Rating:
(0)
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Dealer Services - N.C.W.C. Stole $798.00 from me through a warrany scam Allenhurst New Jersey
I'm an elderly widow who lives on a fixed income, I recieved a phone call last November offering me an extended warranty for my car. I have been making "on time, I might add" monthly payments of $132.67, I never recieved any paperwork other than my payment book. I was writing out my check for this month and realized something isn't right, I googled their name and it showed up on this site. I decided to the number on the botton of my payment book to ask some questions. A woman answered the phone claiming that this site was talking about a different co and NOT the one she works for... I told her I wanted a refund as no services were rendered nor did I have any proof as to what and where my money was being applied to. She told me, " I don't think we can do that", she stated that I had to write a letter of cancellation in order to get my refund. I will be researching this further and plan to notify everyone person(s) of interest including my lawyer. I can't believe in this allowed to happen in this day in age with all of our technical advantages, it's a disgrace and hope the next step for sites like this is to help us actually do something about people like this.......
Phyllis
Valparaiso, Indiana
U.S.A.
Phyllis
Valparaiso, Indiana
U.S.A.
1 Updates & Rebuttals
Michael
Ocean,New Jersey,
U.S.A.
CEO
#2REBUTTAL Owner of company
Wed, May 06, 2009
i have read your complaint. you did call here on april 3rd. you were given instructions on how to cancel. if we cancel a contract over the phone and the customer then has a claim. we would have no way of showing that the consumer asked to be canceled. anyway, i am using your complaint as your cancel request. you will receive a pro rated refund within the next 10 days. if you have any questions please call me 908-489-4054. sincerely, michael shaftel
